Castelnuovo Misericordia Hotels

"The breakfast area was almost full and some dishes were not replaced. There was fresh pineapple and and kiwi but tinned pear and peaches. Automated machine to make fresh pancakes with honey Nutella and maple syrup. Cakes and croissants which were almost over by 9.30 am. "

"Nice staff, especially in the dining room. Clean, comfortable room and bathroom. Good location, only a short walk to the main station. "

"Good stay overall. Got a front view of central station from the room. Listening to the fountain water flow at night was quite relaxing. Good spot to stay in. Local eateries and transport services readily available. Do not expect iron to be delivered in your room in case you are! Friendly staff. Overall a good experience."

"Overall stay was ok, however there was a sweege smell outside the hotel needs addressing. I recognize this could be a temporary situation. Hotel is close to airport. "

"Close to station. Good for early start. "

"Clean, comfortable bed, pillows, sheets! Great shower, bathroom. Beautiful environment. Friendly staff. "

"The staff were friendly and English speaking. The room was very clean and perfect for our family. "

"The property looks like it is very close to the train station on a map, but the reality is quite different. More than 1km away from the city, on the wrong side of the rail tracks in a dreadful location. The hotel is modern and very clean, but no hot water for a shower, either in the evening or morning is very poor for any star of hotel. When i mentioned upon checking out, the receptionist good careless. The restaurant is close, so is the gym and meeting rooms. Breakfast was to be a voucher for somewhere not exactly next door, or a box. Not delivered to the room. I chose to take mine away as I had an early check out. This 'bag' was not forthcoming coming after paying the city tax etc, I literally had to ask! I use hotels.com often and stay in Italy, often. I am used to a less than warm reception (which isn’t right) but this place was empty and the attitude was terrible. I won't be staying here again. "

"The staff was friendly and helpful, spoke English which was a plus. Very helpful with Directions. The room was clean and had many options in the mini fridge to buy. The breakfast was superb! "