Romantic Hotels in Castelli Romani, Rome

"Yes, very easy and convient."

"The hotel itself was clean and overall acceptable. However, stay away from the Gatsby Restaurant. The food quality was extremely poor and concerning. The soup and chicken both tasted old and acidic, as if they had been prepared days in advance and improperly stored. The mashed potatoes were clearly sour, which should never happen with fresh food. When we raised this with the server (blonde waitress), her response was rude and dismissive. Instead of addressing the issue, she became defensive and told us we “don’t know what we are talking about.” For context, we own multiple restaurants in New York and are very familiar with proper food standards. Sour potatoes and acidic soup are clear signs of improper storage or spoilage. The chicken leg had an unpleasant smell and dark discoloration, which was also concerning. Each issue we pointed out was dismissed with explanations like “this is how food is in Italy,” which is simply not true. To make matters worse, the restaurant was completely empty, yet we were still asked if we had a reservation. We ended up paying cash and leaving without finishing our meal. Also, despite Expedia Platinum benefits, no discount was applied. Overall: the hotel is fine, but the restaurant experience was unacceptable and should be avoided."

"They are not so communicated and not clear with the answers and they get angry if you're questions more than 4."

"Great location. Walking distance to many attractions and train station. Staff was amazing. Breakfast buffet was excellent. Sad we couldn't try the rooftop restaurant because I didn't call early enough to make a reservation. Room was always clean and fridge stocked with drinks daily. Would book again if I come back to Rome."

"Accommodations were great except the room smelled of sewer."

"Great breakfast. "

"Very clean hotel and rooms. Staff helpful and friendly. Breakfast and the friendly staff were lovely and welcoming each morning. It was wonderful food snd we are so glad we included breakfast with our stay…relaxing and convenient. We stayed a week, location grand and we loved the hotel decor. The family room was lovely and quiet to read or visit."

"Didn't use the A/C. Disappointed with the view so we were moved to a higher up room but the view wasn't much better. As a vegan, I pre warned the staff on reception but all I could have for breakfast every day was cereal and oat milk - not good value for money. The building is big and impressive but a little tired and dusty in some areas. The corridors outside the rooms could be quite noisy, with doors banging etc. Good location though and very friendly and helpful staff. I would recommend the hotel to others, but I probably wouldn't stay there again. "