Cassel Vacation Rentals

"I was really disappointed by this property, it was the our last hotel of a road trip across France, Holland & Belgium & the most expensive hotel on our trip & by far the biggest disappointment Called to check parking was available prior to booking, told yes but to email to reserve a space, emailed 3 x no reply, called and confirmed they had my email but parking wasn't confirmed until they had our email - never got a reply but thankfully there was space when we arrived - it wasn't clear where you should park until we were leaving the carpark so had to move the car further around to Mercer's spots then on leaving at 5am we couldn't get out of the car park and when I called the hotel I was told I'm sorry I'm tired I can not help - I wish I was joking but sadly that was honestly the guy on duty's response Add to that the resturant being closed without notification & all resturants within walking distance with the exception of McDonakds also being closed, really uncomfortable pillows it was an incredibly disappointing last night to our trip which is a shame as it looks like a nice hotel, clean comfy bed, beautiful room & bathroom But I think senior management from corporate need to take a look at this particular hotel as the staff are seriously letting it down "

"Great hotel, perfect venue "

"Very clean and modern new hotel. The bathroom is a bit small especially the area around the sink that is only the width of my hand."

"A great cheap hotel, looking a bit tired, needs a refurb otherwise would've scored excellent, "

"Check-in easy and staff friendly and helpful. Room very cheap and cheerful with a clean comfy bed - bathroom a little whiffy from the drains. Didn’t have the breakfast so can’t review that. Free parking. Overall, we slept well and carried on our road trip happy. "

"Ontbijt was wat karig, hoewel de croissants heeeeerlijk! de kamer was schoon en smaakvol, het bed top! De kamer was wat te warm. ondanks dat ik de de heating op off had gezet en het maart ( rond 5 graden snachts buiten) Het personeel was vriendelijk! het zwambad heerlijk alleen de douches waren er koud en de pashokjes konden niet op slot en de lockers ook niet. Wel mooie lokatie en goed onderhouden!"

"Room was okay although the toilet bowl had a big brown water stain. Very poor dinner selection and what we did choose was mediocre. Didn't stay for breakfast."

"A really nice hotel, would happily revisit again. "

"Staff are always really friendly and the bar and restaurant is great"