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"Amazing people! Every staff member encountered was top of line. Recently renovated, super clean, silky soft bedding and feather pillows. Thoughtful night light in bath. Full breakfast - some daily changes - fresh cooked pancakes, oatmeal bar, scrambled eggs, omelettes, toast, sausage, bacon, potatoes, biscuits, gravy, danish, cinnamon rolls, bagels, muffins, cereal, bananas, apples, yogurt, 3 kinds of juice. Coffee bar was 24/7 w each cup freshly ground. Definitely atop the list for next visit!!"

"Property was clean and safe. Great places to sit outside and two chairs with a small table right outside my door. Convenient location to walk for a chocolate malt at the Cardinal Drive in to complete this experience. "

"Yes. Very peaceful. Nice breakfast and kind staff."

"Entire hotel smelled off. Bed was uncomfortable. Grime was on all the base bla "

"Clean rooms, good location "

"We just needed a place for the night so wasn’t wanting much; however, the app reviews were skewed. Bathrooms moldy. Nonsmoking room filled with smoke smell. Continental breakfast was bread/toast, yogurt, packaged donuts, or cereal. We went to a great breakfast place down the street. "

"We enjoyed our stay at the Highlander Mountain Home -spending our 25th anniversary there. We hope to return soon. Sarah was delightful and attentive. She provided answers to all of our questions. We had enjoyable conversations with the restaurant manager (and learned of her family’s long history in the community) as well as the staff members - Maggie, Abbie and Graham. The location was perfectly situated in the middle of town. Highlands is a wonderful community with gorgeous nature surrounding it."

"I thought things were fine, my wife didn't. The walls are thin, we could hear neighbors talking pretty easily in the room. My wife asked for tea and the desk lady told her she'd sell her a bag, they didn't put tea bags in the rooms until later in the season. The wood fire in the common area was nice. We didn't really use the balcony, it was OK I guess. There were odd noises during the night."

"Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there. "