Located in the heart of Casablanca, Novotel Casablanca City Center offers an upscale retreat with a garden. Guests enjoy breakfast at Delight Restaurant, work out in the gym, or unwind on the terrace. The multilingual staff receives consistent praise from previous visitors.
Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 14 per person
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between noon and 6:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is Novotel Casablanca City Center pet-friendly?
Yes, Novotel Casablanca City Center allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Novotel Casablanca City Center?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Novotel Casablanca City Center on Jun 6, 2026 start from P4,800, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Novotel Casablanca City Center?
Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available from noon–6:00 PM for a fee.
What time is check-out at Novotel Casablanca City Center?
Check-out is at noon. Late check-out is available for a fee.
Where is Novotel Casablanca City Center located?
Located in Casablanca City Center, this hotel is within a 10-minute walk of United Nations Square and Central Market of Casablanca. Place Mohammed V and Hassan II Mosque are also within 2 mi (3 km). Place Nations Unies Station is 8 minutes by foot and Marche Central Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place to stay, convenient location, train station is walking distance, shops and shopping are walking distance, the staff is very friendly and helpful
Friendly staff, restaurant was excellent. We felt comfortable and at home.
Wanted to say thank you to them all for their warm welcome and help they provided
My experience was for two nights, and it didn't live up to the standards of a 4-star hotel.
The hotel is dilapidated, and the furniture is dirty and stained.
The breakfast was very simple not tasty at all.
The staff was excellent, except one!
The hotel entrance is extremely chaotic due to the heavy traffic!
They allowed me to check in early.
Very convenient location just in front of Casa Port train station, if coming from airport.the commute is very easy. Building is well maintained, with spacious and comfortable rooms. Many elevators available minimize waiting time to get upper floors. Many atracciones are at a walkable distance, the furthest maybe is the Main Mosque, we took a petit taxi( red ones) and get there for 2 dolars) then walked back and visiting the different atracciones.
Comfortable, good location, but do not expect more
Quick check in and courteous staff. But service was non existent. The staff claimed to have 24 room service but no one picked up the phone when I called. Finally, had to call the reception asking to tea, coffee and milk sachets. They got it to my room after 1 hour, that too only a coffee pod.
The staff and service is phenomenal however the building is getting old and needs renovation. The smell of mold is present even though none was visible . The breakfast is 3/5. I will not be booking this hotel again.
Amany
Stayed 3 nights in Jun 2024
Verified
6/10 Okay
Verified traveler
Nov 2, 2024
Liked: Staff & service
Disliked: Cleanliness
Outdated hotel in prime location
Outdated hotel and more like a hotel you’d stay at near an airport. The location is great and walking distance to one of the train stations in Casablanca. We also got a room facing two major construction sites and the noise was annoying while we had to leave one of the windows open to get air from outside. The whole hotel needs professional cleaning and renovation. It was very busy when we stayed in it and I’m not sure where the revenues are going.
Verified traveler
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Yit Meng
Nov 8, 2023
Liked: Cleanliness, staff & service
Staff are very helpful but we had to change rooms because the air-conditioning was not functioning properly and the room was hot. The new room was slightly better. Although this hotel is very basic, I had hoped they would provide a toothbrush and a shower cap at the very least.
Location wise it is near Rick’s cafe which is everyone’s favourite destination.
I have stayed at this Novotel many times and it is conveniently located to the Casa Port Train Station which has a train that goes to the CMN Airport. The staff is very friendly and the hotel room is the cleanest.
Not up to the same standards i expect from Novetel. Staff were not helpful and didn't mention that breakfast was included. They also seem to not be helpful in arranging taxis services.
The breakfast room was too small for so many people and on one of the days there wasn't any cups or plates available at 7.30am.
Only two coffee machines available for such a big hotel is also quite disappointing as the line for coffee would be long.
But apart from that, great hotel and staff!