Hotels near Carter Road Promenade

"Excellent location and very hospitable staff made our stay in Mumbai a very pleasant and enjoyable experience.Special thanks to Abhijeet from housekeeping for providing us with all the necessary assistance as required. We look forward to revisiting in the near future again "

"Nothing like the Taj for excellence in hospitality and service. Hands down the best hotel I have ever stayed at."

"Staff was attentive and welcoming "

"The hotel itself was clean but they were doing work during the day so quite loud and on one day they were doing the reception ceiling which stopped us from inviting people back to the hotel "

"A wonderful experience at this hotel, thanks to the amazing people who work here. Special shout-out to the housekeeping team — Mahendra, Ansel, Kishor, Deepak, Hemant, and Award — who cleaned my room every day without fail. They were always respectful, friendly, and had a smile on their faces. The front desk staff were equally fantastic, and the doorman was always full of happy vibes. Great work, everyone — you made my stay truly memorable!"

"Beautiful room, tasteful, some healthy snacks in the minibar"

"Rooms were neat and tidy. They had roof top terrace which was bonus. Their food selection was good and food was tasty. It’s close to Khar station. Staff were professional"

"Let’s start with the good - the staff at the apartments are kind and attentive and really go out of their way to attend to your needs. Big thanks to Vijay and Jayesh. Now for the things that need improving: 1) there is a ton of construction noise adjacent to the building. No mention of it in the listing - we wouldn’t have booked here had we known. 2) there is zero soundproofing - bring your noise canceling headphones and even with those you may find it hard to sleep. Between the traffic, constant honking, multiple temples and gurudwaras nearby - there is zero chance of sleep. 3) the property could use some upkeep and definitely needs better instructions for visitors - things like towel replacements (stop using them once they’re stained) & how to turn on hot water in the showers is important (no one will find an obscure knob or switch). Fine for a very last minute trip to India but we’re not likely to return to this particular location given all the above. "

"Foreigners stay away! The room was nice enough, but the service was awful. I was told dinner was at 6:30 (it states as such on their menu). I try to place an order at 6:30 at reception, they tell me it starts at 7:30. I return at 7:30, they tell me it starts at 8. I return at 8, finally they take my order. 9pm rolls around and no food. I have to track down staff for help. None of them will help me or pretend to understand so I go away. Luckily one of the other guests saw me struggling and helped coerce the staff into getting me food. For several breakfasts and dinners I had to endure this. Sometimes reception would take my order and the food never came, but it still ended up in my bill at checkout. On top of this I was a bit ill so which made it so much worse. I cannot recommend this hotel to foreigners at all. "