Carstairs Hotels

"Room was really comfortable, we got an excellent sleep and the staff were brilliant. Breakfast was amazing with plenty of choice, definitely will stay here again, well done Holiday Inn."

"The hotel was great from the start - reception staff were fantastic - there was an issue at the start and one that you need to be aware of when booking this hotel - just to manage your expectations. We booked through Expedia and the room booking says King Sized Bed - this is not the case - the bed is a UK double or a US Queen. The biggest bed that they have is the US Queen so please be aware of this when booking as you will not get a King Sized bed. That aside the staff sorted this issue by switching us to a twin room - which was fantastic - they dealt with the issue quickly so all good. The room was spotless - really comfy twin beds (decent size - bigger than a UK single. TV and work station were spot on - bathroom and shower were fantastic - quality toiletries and bath sheets. Bar and seating area in the main lobby was very relaxing with decent choice of drinks at reasonable prices - staff were super friendly. Breakfast was amazing - unbelievable choice and really tasty - we will certainly be using the hotel again - (just with the twin beds room) Easy to get to and free parking is a bonus. "

"Room was a little dated, but very comfortable bed. Staff were polite and professional."

"It was an interesting property and staff were exceptional. They met needs and were awesome and accommodating for my autistic son."

"Always clean always tidy."

"The staff were friendly and approachable. Room was clean and set up as requested. "

"nice easy check in staff was nice arrive half hour early room was ready big room very clean ..food was nice ..pool was good for a swim the only thing the steam room needs a good clean .but over all good 👌"

"As always, immaculate rooms"

"Great modern hotel with good food and easy free parking"