Carroll Hotels

"Friendly staff and great pool area!"

"My Husband and I have made The New Victorian Inn & Suites in Norfolk our home away from home for any time we travel back home to Nebraska to visit family. Tanja and Phil are only 2 of their amazing team members/managers who make us feel at home and ensure that our stay is exceptional. From the moment you walk in the door Tanja greets everyone with a smile, is friendly, and warms your heart with her presence. Unlike many managers who are the behind the scenes people, Phil who is the manager at the Norfolk location (there are 2 other locations in NE and 1 in IA) makes sure that his guests see his presence and know he is available. He is also very friendly and pleasant making sure that his guests have enjoyed their stay. I can’t even count how many times now we have stayed with them but there is no reason to look any further for a place to stay when we visit, we know this is our home. My husband is someone who is sarcastic and funny (well thinks he is funny) but everyone loves…. Well to me that’s who Phil reminds me of. He greets everyone with a smile rather they are coming or going and says “good morning”, “ I hope you are enjoying your stay”, or “safe travels.” And of course as we have gotten to know them we have the pleasure of getting to see his sarcastic and funny side. The rooms are always clean and well kept. Their morning breakfast is one of the best I have had- their biscuits and gravy is amazing! If you find yourself in Norfolk make this your home away from home too! "

"Clean spacious great breakfast close parking"

"Everyone and everything was perfect. "

"Great customer service!!"

"Clean r"

"Very clean and comfortable hotel. Friendly family owned property!"

"Yes"

"It was very clean and safe"