Carroll hotel rooms a the Independent

"Lets start with the broken TPaper holder - like the 3rd time it has been reattached Phone not working -no back up Noisy room all time - a machine of some type is running and vibrating walls Window electric blind not working , will not go up -waiting repair parts Why provide this room with all these issues???? I suggest the Hotel Manger spend a night in the room."

"It was very nice, don't eat breakfast but there was shopping near by"

"Excellent staff and the hotel was spectacular! Loved the therapy pool and therapy hot tub. Beds were super comfortable and pillows were like laying your head on a cloud. Enjoyed the scrumptious breakfast with a variety of items that you could choose from. Had dinner at the hotel and everything we had was wonderful. I enjoyed the homemade Mac and cheese. Would definitely recommend and plan on staying again."

"Good location for access to downtown Huntington. This hotel is trying to be posh but can’t quite het there. Staff was friendly."

"Nice staff, clean room, the bed and pillows are the best. Right near pretty much any store and restaurant you want "

"Well maintained hotel. Great bedding. I had a good relaxing night there."

"Stay would have been wonderful but the front desk lady we encountered was less than accommodating. Started off on a bad foot and stayed there. From answering the phone to personal one on one communication. Just do better. Start with your attitude. "

"Breakfast was a big disappointment. Lots of empty serving vessels with "sorry" notes."

"From the moment I checked in to the moment I checked out, the hotel staff was absolutely wonderful. Mare, the hotel director, went above and beyond by offering encouraging words and genuine support when I shared that I was staying there due to my mother being in the hospital. That kindness meant more than I can express. The room was clean and comfortable, parking was easy and convenient, and the food was great. Overall, it was a very positive experience during a difficult time, and I truly appreciate the care and hospitality I received."