Carrizales Hotels

"Great service "

"El sitio precioso una vista bella , los staff muy amabres, El desayuno bueno controlado, en la comida restaurant no buena le doy 2"

"El personal excelente especialmente Carmen en el front desk y Jean en el restaurante. "

"Amazing! Everything was amazing about our stay. The view, the staff, the food, and the tranquility were majestic. I would highly recommend Casa Grande when it’s time for you to rejuvenate and recharge. Thank you Casa Grande for your wonderful hospitality! With love, Chrystal "

"The jacuzzi was out of order. The complimentary in-room water bottles had been opened prior to our arrival, and despite our request for replacements, none were provided. The beach towels were notably thin. Furthermore, the beach access point presented safety concerns. Finally, the television operation was not adequately explained."

"Right on the ocean. Great views. Nice, spacious room. We enjoyed to very much. "

"Nice view"

"Pictures not the same place Everything old"

"I will be as objective and fair as possible. I will describe just hard facts. 1. The oven doesn’t work. Owners have been aware for some time, but didn’t disclose that on their listing. The oven is being used as storage for multiple pots and pans. 2. The washing machine doesn’t work. (The drier works). We were each provided with one towel (white) for 8 days for our family of four. No washer meant having to buy clean towels. We were unable to wash our swimsuits. Had to hand wash laundry for ourselves and our kids. 3. Photos didn’t show the green and black algae stains all over the swimming pool and the attached hot tub. We did not feel comfortable getting in the swimming pool because of its condition. 4. There is only one VERY small spot to sit in the backyard, because the pool deck takes up the entire backyard. Opening the door from bedroom to the pool deck, there is approximately 3 feet of space from door to pool, so you must tiptoe around the open door to get in or out. There is a malfunctioning “waterfall” above the hot tub and it pours into the one area big enough for a few standard chairs, making that area unusable while the pump is running. (Controls are locked away) 5.There is NO HOT WATER! In the master bedroom shower, if you turn the lever all the way to “hot” setting, the water does eventually “warm up” to slightly above room temperature. This takes 15-20 minutes to warm to that level. Unsure why the heater doesn’t work properly. We had mostly cold showers "