Carpathian Mountains hotel rooms a the Best Western

"The Hotel was good,breakfast very nice"

"The place smelled like oxidized sewer pipes. The beds were super small and only one flat pillow per person. The breakfast was limited and yogurt out of a sealed cup. The bathroom was exposed without a door to enclose and glass enclosures were dangerous to walk around the room. The bathroom tub was challenging to jump into to take a shower, very high and no bars or handles to assist getting in. The air conditioning was not operating, very hot during sleep."

"The room itself was fantastic - I’m seeing AC as an option here and as far as I’m aware we didn’t have AC…? But maybe we totally missed it - I seem to remember when we booked some rooms had units and others didn’t. We just opened our window at night. Anyway, this property was amazing. Only thing I would say is that they seem to have made some great upgrades in the room while maintaining the overall charm, but…wouldn’t be surprised if the mattress was still original. Seriously, three days later still rehabbing the damage that was wrought all up and down my back. Replace the mattresses and this’ll be a perfect property."

"The nicest hotel/room I’ve stayed at, anywhere on earth. Would not change a thing. 10/10"

"One of the best experiences top to bottom. If you are looking at a place to stay in Cluj, stop. This is your place."

"Clean room"

"El personal del restaurante es poco atento, dejan mucho que desear para ser un hotel " 5 estrellas""

"Gorgeous hotel with details fitting the local mountaineer aesthetic, perfect location right by but not on Kropowki street, about half way from the top to Gubałówka, amazing breakfast and gorgeous Spa with a steam room, dry, wet, salt wall and birch saunas, 2 outdoor hot tubs and one of the prettiest hotel pools I have ever seen. I wish, they’d close the Spa a bit later, as if you are in Zakopane for only a short time, getting there before 9pm is tough and it closes at 10. We were many guests, using the facility just before closing. My only non stellar experience was with the Spa employee who should be better trained at diplomacy when talking to guests, about closing time: She basically bit into us for rinsing off at the spa locker room at 10pm. We thought that 10pm was meant to be the time you leave the Spa area and could not have known, it includes the locker room. One of the receptionist could also work on being warmer and more helpful to guests, I travel a lot and she stood out negatively, but I think, in her case, it was mainly shyness. Still, none of it ruined our stay and both issues seemed to be a small lack in employee training and perhaps clearer directives as to Spa hours. The rest of the employees were lovely. We liked it so much that we toyed with extending our stay. I definitely hope to come back."

"Good location, nice and helpful staff, tasty buffet breakfast. Highly recommended."