Carlton Hotels

"Parking was available and we didn’t have a meal in the property."

"Coffee and breakfast were not free, and it only had a Starbucks with very limited hours. The pool and hot tub were closed for repair. Out room was dirty and dated, and the bathroom had hair and hair balls in the shower. We rented this hotel for the pool and hot tub so that was very disappointing. It was $150 per night, I would’ve rather stayed at The Hampton Inn next door. "

"It was just ok"

"I checked in on Friday and the bed squeaked so loudly it was insane. I was moved to another room and it was fine until we tried to shower the next day. The shower would not turn on. I was told maintenance would be in at 230 and would look at it. I called the front desk about 5 pm to check on the status of the maintenance person. The front desk went and found the maintenance and advised me that he was “too busy” to look at the shows and would have to move AGAIN to another room. Three rooms for a two night stay! When I asked for a refund I was advised that I would need to talk to the manager and she was not in on the weekend. I have stayed at this hotel before and never had any problems which is why I came back. Not sure I would ever stay here again! "

"The staff was very nice and helpful, the breakfast in the morning was also pretty good. Our problem was it seems the property was rushed being built. It was upsetting I wasn’t alerted that the pool was closed until AFTER I booked the rooms. Our biggest issue is the deadbolt wouldn’t latch correctly and we saw this with several other hotel doors. Making sure people can feel safe in their room and be able to close the door should be a major concern for whoever built the property. Staff, breakfast and look of the hotel was great. Building seemed rushed and not a lot done about it. "

"Your mattress was terrible and the shower was difficult to get a nice temp that wasn’t either too hot or too cold but the worst part was that you charged me an additional 20.00 for my stay when I didn’t purchase any incidentals and when I called to question the charge I got passed around from one person to the next until I gave up. That is THEFT!!! "

"Conveniently located near several food options. Hotel facilities and room clean and comfortable. Most impressive was the honesty and integrity of the staff who found a watch I’d forgotten, called me to let me know, and arranged to ship it to me. "

"T"

"We have stayed at this hotel before but will not again. We specifically love the large slide at the pool for my young daughter. Unfortunately, the pool was being serviced and was closed on this trip, but was understandable. However, we booked a double queen room, but instead were given a queen and a pull out couch. The A/C in our room also did not work. Definitely will be looking elsewhere on our next trip to Salina. "