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"Rooms are becoming worn down although they seem clean. Staff was great!"

"Good "

"Tajas. the lovely man at the front desk was extremely helpful with my phone problem. All of the staff was very helpful. I had to be at the Queensway hospital and the GLO is not to far away from there for a perfect quiet hotel to rest in. Victoria."

"Awful customer service. "

"The property does not have a restaurant as depicted in the description. Hair dryers are not supplied and amenities such as coffee makers are not in the rooms, but can be requested upon check-in. I found the bed to be comfortable and the gentleman who checked me in was pleasant and friendly. "

"I’ve stayed at Brookstreet Hotel many times over the years, and it has always been a place I genuinely look forward to returning to. The service, atmosphere, and overall experience have consistently been excellent, which is why I continue to choose it. However, this most recent stay was not as enjoyable. I was placed in a room that was connected to a neighboring room by a door, and unfortunately the soundproofing was very poor. I could clearly hear conversations from the other room both early in the morning and late at night, which made it quite difficult to sleep and relax. This was disappointing given my past experiences, and I do hope that in future visits I can be placed in a room with better sound insulation. I still value this hotel highly and hope this was just an isolated issue."

"I want to praise the man at the front desk named Tajas. He was so patient with me and my annoying phone problem. A Very patient man. The Glo is perfect and not to far from the Queenseay hospital where l had to be. "

"Pretty flawless stay"

"It all went well front desk gentleman was polite helpfull and helped with my request for the quietest room possible because of 4 sport teams that where staying there "