Carillon Hotels near Richmond

"Upon check in the staff was courteous. One elevator was down and that made getting to floors somewhat slow. There were no clear signs that pointed out stair access. The room was clean but under the bedding the mattress was in poor condition. Coming down in the morning both elevators were down. Stair access only led to the outside of the building so it was difficult to navigate by stairs. Some exits had broken push bars. Breakfast was good and the chef and restaurant attendant were both very courteous. The hot tub was fine but the seating area had a rather large trail of ants coming from the outdoors. It did not affect me in the hot tub but I would not sit in the pool chairs because it would be an issue. I did notice the staff cleaning the fitness area well. Getting back up to the room was not easy and an attendant helped me to find and enter the stairs to get to the 4th floor. At checkout the desk staff awarded me Hilton Honors points for the inconveniences, which I really appreciated. "

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"I Love Virginia. And the hotel was excellent. The room was roomy. Real spacious."

"Break fast was good. Parking was convenient. Staff was friendly and room was neat."

"Everything and everyone was great I wouldn't change a thing"

"Very unlikely to stay here again."

"Very nice hotel"

"Parking was easy. Staff was friendly. Definitely was quiet at night. "

"Rooms are noisy, we had one bed that was very squeeky. I ordered a breakfast sandwich and it took over 30 minutes to get because they forgot about us. Rooftop was also not open, and we didn't know it was not open until we got there. "