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Dock House Boutique Hotel & Spa by NEWMARK

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Luxury
5.0 star property
9.6

Exceptional

Boutique elegance at the waterfront

Exclusive to residents, the private pool area offers loungers with excellent drink and food service. Staff members go above and beyond for any request. The prime location provides easy access to the V&A Waterfront and Oranjezicht market for authentic Cape Town experiences.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P32,371
P37,226 total
includes taxes & fees
Jun 20 - Jun 21
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does Dock House Boutique Hotel & Spa by NEWMARK have a pool?

Yes, this property has outdoor pool access. Pool access is available 24 hours a day.

How much does it cost to stay at Dock House Boutique Hotel & Spa by NEWMARK?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Dock House Boutique Hotel & Spa by NEWMARK on Jun 20, 2026 start from P32,371, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dock House Boutique Hotel & Spa by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Dock House Boutique Hotel & Spa by NEWMARK?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Dock House Boutique Hotel & Spa by NEWMARK?

Check-out is at 11 AM.

Does Dock House Boutique Hotel & Spa by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per person applies.

Where is Dock House Boutique Hotel & Spa by NEWMARK located?

Located in Victoria and Alfred Waterfront, this luxury hotel is within 1 mi (2 km) of The Watershed and Cape Town International Convention Centre. Two Oceans Aquarium and Cape Town Diamond Museum are also within 10 minutes. Cape Town Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 78 out of 92 reviews
Rating 8 - Good. 11 out of 92 reviews
Rating 6 - Okay. 0 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 0 out of 92 reviews

Reviews

Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel in fabulous location overlooking Capetown waterfront Lovely private pool and loungers for residents with excellent pool drinks and food service Room massive and well designed
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Cape Town

Can’t recommend this hotel enough. We had such a lovely stay. The rooms were huge and the balcony was a huge added plus. Everyone working there was so friendly and went out of their way to help us. The location is beyond perfect- it’s super safe and walkable to the V&A and Oranjezicht market. Some reviewers negatively compared it to the neighboring Queen Victoria hotel, but we actually preferred how close the Dockhouse is to the pool area. We’ll definitely stay again on our next trip to Cape Town.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where delightful . Professional helpful and very kind . Nothing was too much trouble especially Ashley was particularly good and deserves a special mention. Thank you
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super friendly and helpful staff
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautyfull place in the Heart of Waterfront CT and close to everything!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for a stay at the Waterfront

Everything was great. If you’re looking for a waterfront stay, definitely recommend the place. The pool is shared with the nearby hotels so gets quite busy during the afternoons. Special thanks to Donovan and the rest of the staff who made our stay wonderful!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, personal and conveniently located.

A lovely hotel, with a personal feel. Feels like a home away from home. Comfortable and luxurious without being extravagant. LARGE rooms with beautiful views over the waterfront. Delicious food! A delectable menu with some inspired local tastes.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Back of house outside outside below the room. Staff very loud at 06:00
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Klaus

Liked: Staff & service
Ich sage es nur ungern aber die Unterkunft ist den Preis nicht wert. Obwohl ich ein Zimmer mit Hafenblick gebucht habe, hatten wir einen Raum mit Blick auf Mülltonnen, Blechdach und vor allem auf den Aufenthaltsraum des Personals. Jeden Morgen 06:15 , wie auf dem Marktplatz. Das Personal sehr aufmerksam, konnte aber die negativen Aspekte nicht ausgleichen. Nicht nochmal.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kapstaden

Personalen helt fantastiskt. Läget Perfekt vid Waterfront
Stayed 2 nights in Mar 2024
Verified

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apart from Television in room not working despite numerous reports to hotel.. very helpful when our flight back to uk was delayed, allowing us to keep room on.
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service

Very amazing and friendly staff. They went out of their way to assist with all issues, including challenges with a theft of one of our mobile phones, which they volunteered to assist! Every request was promptly managed from in-room dining to opening wine. Accommodation was also provide for late checkout. The room was also comfortable and clean.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They hotel is absolutely amazing. Comfortable rooms. Food is great and a great view from the garden.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant boutique in cape town

Lovely small hotel with excellent staff and beautiful rooms
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the perfect location. Beautiful amenities and lovely staff
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just WOW.

Incredible views of the V&A Waterfront from this meticulously maintained historic building. Welcome and service during our stay bordered on embarrassingly posh. Fantastic bed made you not want to get out of it despite the excellent location. Possibly the best place we have stayed at in every category.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Dr Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

إبداع

الفندق خيار جميل وهادئ ويمتاز بديكور مبدع
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW from start to finish.

From arrival to departure was perfect. Nothing was too much trouble for Jeanette, Cynthia and the whole team. They made us feel very welcome and the service was natural and not forced in any way. The location couldn’t be any better as it’s a very short stroll away from the many restaurants and shops on the V&A waterfront. I would highly recommend the Dock House.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Stay

Fantastic stay at this perfectly located hotel. All the staff were very friendly and could not have been more helpful if they tried. The breakfast options were brilliant. You have a choice of 3 different hotels to eat in so you can vary your options should you fancy a change. The hotel was very clean and the rooms were very comfortable. The location on the waterfront was perfect. Would definelty stay here again.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

troca de hotel

na verdade estou avaliando o queen victoria hotel, hotel vizinho e da mesma rede do dock house . quando cheguei eles me comunicaram que o quarto reservado por mim estava com problemas e que eu deveria me hospedar neste outro. fiquei chateada , pois ja tinha me hospedado no dock house e, e um hotel especial, diferenciado. inclusive ponderei que devia ter sido avisada com antecedencia, pois poderia querer ir para outro hotel.
Stayed 6 nights in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique ist surely the position and the fact that it is a very small hotel which means cosy. What I did not like is the fact that they put the 50ZAR donation per day already on the final bill without telling in advance, although I understand that it was my decisione if I liked to pay it or not. I also thought that there was almost to much staff around the breakfast table at times.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff.

Really lovely hotel. Only hotel we're returned to twice as we really enjoy it. Boutique, centrally located right in the heart of the waterfront. This can make it slight noisy but usally music stops at midnight. Saying this, we love sitting on the balcony absorbing the atmosphere. Staff couldn't do more for you. Decor we love.
Stayed 3 nights in Jul 2018
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Fantastic place!
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecável

Hotel muito bem localizado, luxuoso e equipe extremamente atenciosa! Simplesmente sensacional!
Stayed 3 nights in Nov 2017