"It's hard not to love this place. Excellent location in a quiet nook. Beautiful garden with ample seating. Very charming. Very Venetian. Very peaceful. I believe there are only 15 rooms in the hotel giving the hotel a boutique feel. In a lively city like Venice, it truly was a very nice retreat. The staff was very friendly yet not overly helpful. The other guests were truly considerate. That being said, if you read previous Expedia reviews, the hotel gets high marks on all categories except Value, which comes in at 7.8. After staying at the hotel, I understand that rating better. For about $500 a night, the value was just not there for me. My pet peeves were the uncomfortable mattress. I could feel the bed springs slightly on my back, although I did end up sleeping well and the bedding itself was top-notch. The air-conditioning blew as gentle as a whisper, and I don't even think it was cool air. Thankfully, I did not have rely on it because it was cooler outside. Some of the rugs on the floor were turned up in the corners, making them a trip hazard, and I had to rearrange them to make the room safer. There was not a walk-in shower but an older bath that was about 2 1/2 feet off the ground to step into. I had to be very careful getting into and out of the tub and the floor of the bathtub was very slippery. In summary, the experience was very enjoyable in spite of all my pet peeves though I would not stay here again at $500/ night as for me the value was not there."