"Be prepared for stairs if you’re staying in Room 301. The view was fantastic and one of the best parts of the stay. Breakfast was good, and the location on the island is hard to beat.
However, the hotel is showing its age and could use some TLC. The room did not have a safe, and while there is a bathtub, hotel staff informed us that none of the tubs have stoppers, so taking a bath isn’t really possible.
The dining experience was not up to French standards. During dinner, three different servers were unable to tell us what meat was being served on our plate. They even checked with the kitchen and still couldn’t provide an answer. The dining room was also quite warm.
Cleanliness was a concern. There were dead flies in the window seals throughout the hotel. After returning from a hike, we found a random German prescription pill on the floor and another crushed pill nearby. We know this was not related to housekeeping during our stay because we had declined housekeeping service that morning. We reported this to the staff, but the only response we received was that they thought it was strange.
We stayed two nights on the island, and in our opinion, the only restaurant truly worth visiting was Sainte-Catherine.
Overall, the incredible view and convenient location were highlights, but housekeeping, maintenance, and staff knowledge left a lot of room for improvement."
"The room was pretty big! A/C worked well and was nice to have. It’s as close to Mont St Michel as you can be. The rooms don’t have balconies but there are shared balconies on the 2nd floor which was super cool. The breakfast buffet was good and had a bit of everything."
"Very helpful staff and a great location for Mont St Michel which was a lovely flat 30 minute walk away (free busses are available but packed at peak times). However the hotel is looking a little tired, carpets need replacing & rooms refurbishing also there’s no lift or air con - it was very hot when we stayed. Breakfast was ok for the price although the only black tea available was Earl Grey which doesn’t suit most people’s tastes.
Incidentally the restaurant next door “La Salicorne” is excellent, we ate there 2 nights."
"We stayed for 2 nights. Our arrival was very late, however, the receptionist was very polite and helpful. Our room was very clean and comfortable. The location to access mont st-michel is super. Very short distance for walking or to the stop of the shuttle. There are a couple of eating locations near the hotel. Its a very centric hotel to also do a day trip to St-Malo.
Overall our stay was incredible and the view from our balcony is worth a lot!"
"We had a terrace with the most beautiful view of mt. saint michel. Room was fine and roomy. Bathroom could use some help. Food at the restaurant delicious. I would definitely stay here again."
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