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Hotel Cristallo

3.0 star property
Travelers find balance in the Dolomites with spa treatments after trails and mountain biking routes for adventure.

Choose dates to view prices

Hotel Cristallo, amid the stunning Dolomites, offers a continental breakfast, a serene garden, an on-site spa, and an indoor pool for post-adventure relaxation. Mountain biking enthusiasts love the location. Free WiFi and multilingual staff enhance the experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
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About this property

Hotel Cristallo

  • Hotel in the city center
  • Consider a stay at Hotel Cristallo and take advantage of free continental breakfast, a coffee shop/cafe, and a garden. Adventurous travelers may like the hiking/biking at this hotel. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free bicycle rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and tour/ticket assistance
    • 1 meeting room, multilingual staff, and smoke-free premises
  • Room features
  • All 50 rooms include comforts such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Down comforters and cribs/infant beds
    • Bathrooms with bidets and tubs or showers
    • Rollaway/extra beds, daily housekeeping, and desks

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Park Hotel Faloria
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8.8 out of 10, Excellent, 26 reviews
The price is P8,471
P9,605 total
includes taxes & fees
May 29 - May 30
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Cristallo have a pool?

Yes, this property has an indoor pool.

Is Hotel Cristallo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Cristallo?

Check-out is at 10:00 AM.

Does Hotel Cristallo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Cristallo located?

Located in the heart of Canazei, this spa hotel is within 1 mi (2 km) of Dolaondes Canazei and Dolomites. Ski Lift Pecol and Duron Valley are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

9.0

Location

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

Reviews

Verified

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Posizione perfetta a 2 passi dal centeo

Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel au milieu des Dolomites

Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

שהיה נוחה וטובה בקריסטלו

אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.
Verified

8/10 Good

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr empfehlenswertes Hotel im Fassatal

Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.
Verified

4/10 Poor

karin

Disliked: Property conditions & facilities, room comfort

Deluso.

Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.
Verified

10/10 Excellent

Jettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, beautiful town

We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.
Verified

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servizio eccellente

Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.
Verified

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Personell - not service minded

Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

the owner is an un pleasent man.

great potential . i will not come back because of the owner and his bad attittude.
Verified

6/10 Okay

ski trip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

I didn't see any great service!

Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.
Verified

6/10 Okay

Cosimo

Liked: Room comfort

Hotel cristallo Canazei

Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.
Verified

8/10 Good

Kenth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mat

Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.
Verified

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!
Verified

8/10 Good

Ale

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Cristallo CANAZEI

logisticamente ok
Verified

8/10 Good

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

position idéale

Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)
Verified

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Verified traveler