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"The property was nicely maintained"

"Fab stay at CitizenM Boston Back Bay. Amazing welcome and great room concept which worked well for us (a couple) for a few nights. Loved the light bright rooms and the huge window with some great views over the city. The housekeeping was also great while we were there. Enjoyed the social lounges and outside terraces as well. Location worked well for us, would use again and would also look at CitizenM options in other cities in the future."

"The hotel is probably one of the most comfortable and eco friendly hotels I’ve ever been in. The location is walkable to everything "

"The hotel was very good. Location was great, although if you're planning on walking to the waterfront, be prepared to walk up hill. Breakfast was better than expected, as it mentions "continental", but the hotel did offer a good selection. The room was big and the beds were comfortable. The extra sink station was a nice touch. A few minutes after we arrived in the room, we got a call from front desk asking if everything was ok or if we were missing anything, which I thought it was quite thoughtful. I don't remember any of the hotels that I stayed at before doing that. I would definitely stay there again."

"I would stay here again. Convenient location, decent room with good working amenities, elevators work well, great fitness center. "

"Being so close to old town, Quebec, and having a Street full of food, options was amazing. The beds were very comfortable and the rooms were very clean. The staff was always very nice. Even if they didn’t understand English, they worked really hard to help understand. Cannot say enough about this location and property. "

"Very quiet, bed super comfortable "

"They text you before you arrive which is really helpful because you get to ask for anything specific that you want for the room or update your reservation so I was able to ask for extra pillows and when I checked in it was beautifully set up with lots of soft additional pillows! I was so grateful and how thoughtful and just attentive the hotel seem t "

"Clean room snd bed really comfortable "