Hotels with Spa in Cambridge, Kitchener

"Basic hotel room for a hockey tourney"

"Nice breakfast and choices. "

"First and foremost the staff were lovely, but our trip started with the pole for parking going down on our car while we waited to get parked… Next, the entry from the parking lot was not accessible, including the doors and the step to get in. When you walk in the entrance at the main door, it is gorgeous, but it’s easy to tell that all the money was spent on the renovations of the main part. The hallways in the room were below average with stains on the carpet and on the duvet cover. We were excited for the amenities that the hotel offered which included mini golf, the arcade, ping-pong, and bowling. However, we soon realized by talking to the front desk that everything was an additional cost, and the bowling and half the arcade were out of order. We went to go swimming and there were public swimming lessons until 8 or 9 pm. There was three of us staying in the room, which I booked via Expedia that said breakfast was provided. What it failed to say it was only breakfast for two was provided in the third one how to be paid for. Again not told on the website. Going back to the pool the ground is coming up around. It definitely is safety hazard, and lots of the windows were boarded off. Unfortunately, we were expecting more for a downtown hotel."

"Love the property and have stayed there many times over the past 25 years or so. Two complaints regarding this stay were related to the mattress in the room and the included breakfast. The mattress needs to be replaced; it was low in the middle and resulted in rolling into the centre which unfortunately resulted in a poor sleep. The breakfast was not good; food cold. The manager indicated he would call me and compensate we somehow regarding the room, but hasn’t called me yet."

"Room had stains Floor was not clean spots everywhere "

"Staff was very helpful Room was very nice "