Callow Hotels

"clean room and friendly staff very pleased with our stay!"

"Good value for money food very good and staff helpful"

"Fabulous hotel. Friendly staff. Comfortable room. Beautiful food in restaurant"

"Good location, tasty breakfast, comfortable room. "

"The hotel reception area is lovely -mcshanes var & restaurant needs a complete overall as very dated and tables, chairs are wobbly and most chairs have split or damaged covering . Service is very slow only staffed by young people who looked stressed at times - food was good when it arrived and plenty of it . Rooms advertised as delux are basic - dirty carpets , old bed frames, pillows are very full but incredibly uncomfortable, woke up with stiff neck , asked for replacements ie soft fud not arrive after 2 days where I actually went and got them myself but no better flat and hard !! Not hotel quality pillows - cold room no extra blankets to use !! Had booked deluxe double room ended up with a triple - 2 single beds - 1 double /kingsize when questioned this I was told that’s the room allocated to you !! Very clutter with the extra beds and not the room we booked !! Tea & coffee supplied in the room which was nice but very sparse -2 tea bags / 4 coffee sachet/ 4 milk /4 sugar -3cups- The experience was disappointing I was expecting more delux - no room safe no mini fridge - 6 coat hangers for a weeks stay. No plugs by bed - the room & bath room were very clean but very dated and dirty carpets !! Didn’t spend much time in it -The staff I have to say are very friendly and always greet you - which was very nice . Would not return "

"booked a family rooms, asked for 3 beds, had a call with the hotel the week before and asked again for 3 beds. Checked in on the day and asked again to ensure there were 3 beds as had to visit a relative before going to the room. Got to the room at 8 o'clock that evening only 2 beds. Staff in the hotel arent great and the food is just ok"

"We had a lovely stay in this hotel. Its clean comfortable and everyone is pleasant. "

"Staff were excellent, had an issue with room heating, health with it quickly and efficiently, no issues. I think it's equally important to rate a hotel not just on how well it runs but also how it handles any issues should they crop up. Would be happy to return on my next visit. "

"Great place to stay when visiting the shrine"