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"Without doubt one of the best hotels we have stayed in. The Palazzo is stunning and Alfonso, Francesca, Matteo and all the staff were incredible. Nothing was too much trouble and the attention to detail was exemplary. From the moment of arrival with a welcome cool towel and fresh juice to collecting our car from the car park and packing it for us, they made us feel very special and welcome. I was even given a delicious piece of still warm chocolate cake whilst sitting reading my book. Perfecto! The rooms are beautiful and very comfortable and everything to see and do is walkable from the hotel. We can’t recommend it highly enough. We loved every second of our stay there. "

"Beautiful location! "

"Very good"

"A fabulous hotel with everything that you need to enjoy Otranto & environs! "

"From the Arrival Experience and Associates were all 5 Stars!! The Hotel is Great; also, the associates are the ones that make it 5 Stars !!"

"From checking in with the 3-11 shift, to Breakfast shift , they were all wonderful!!!"

"Beautiful hotel. Amazing staff, very clean but the rooms need to be updated."

"We really enjoyed our stay here, the staff were very welcoming and friendly throughout our stay. We don’t usually choose half board but we are glad we did! The first night there was a buffet in the garden, of local food, this was the best buffet I have ever had, everything was so fresh and tasty and there was lots of vegetarian choice. We ate off the a la carte menu our other 2 nights, which again was amazing food, with lots of choice, as was breakfast. The pool area is lovely and the hotel is only a 10 minute drive to the lovely town of Otranto. We had a standard room, the only criticism is the bathroom could do with a bit of an update, the shower wasn’t great with poor pressure if you had it on warm. There was live music and dancing one night and we enjoyed the tour of the underground Oil Mill and Olive Oil Tasting which was provided by the hotel. "

" This is not a Grand hotel in the sense of the Danieli or Excelsior, however, that is probably because they choose not to have a restaurant, even though they put out a sumptuous breakfast and have a commercial kitchen and plenty of staff. Our room had filthy old green carpeting, but we noticed in the long hallway that some rooms have modern wood flooring, which is much more sanitary I don't know why we weren't given the upgrade since we are hotel gold members. The only other issue was the parking which we tried to reserve well in advance, but was unavailable, which was disappointing since we have a brand new Mercedes-Benz . The staff was very pleasant and the bathroom was spacious and had the best shower of our trip. Overall, it was good value for the money and it's probably one of the better hotels in Lecce."