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Hotel Las Victorias

3.0 star property
Hotel Las Victorias combines relaxation and family fun with sun-drenched decks for lounging and a playground where children create lasting memories

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Hotel Las Victorias sits in a scenic setting where guests relax in the sauna after active days. The outdoor pool and garden provide peaceful retreats, while mornings start with a complimentary breakfast featuring local cuisine that introduces visitors to regional flavors.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
  • Bar

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Las Victorias have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Las Victorias pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Las Victorias?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Las Victorias?

Check-out is at 1 PM.

Where is Hotel Las Victorias located?

Situated in Palmira, this hotel is within 3 mi (5 km) of Centro Comercial Llanogrande Plaza, Parque de Azucar, and Palmira Unicentro Shopping Mall. Nirvana Natural Reserve and Sugar Cane Museum are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.8

Cleanliness

8.4

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 5 out of 25 reviews

Reviews

Verified

4/10 Poor

Carlos Ivan Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They need change kitchen staff, I saw bug in the kitchen and Venezolana lady is (grosera) like bad girl. Already talk with the manager and give to complain to her. The others staff in front desks is excellent. The room is super clean,the maintenance people’s is very nice. Thanks for asking.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Cledith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. 20 minutes to airport. Large pool and kiddie pool full of laughing families enjoying themselves. No air conditioning, no in room fridge. Wall mounted swivel fan did not swivel. pool and sauna close at 7PM Breakfast open at 7AM
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and courteous staff….food was great…and cameras everywhere
Stayed 11 nights in Aug 2022
Verified

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

I couldn’t check in. The door was locked and lights were off. No one responded to me. I had to go to another hotel.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness
We have to paid cash because they don’t have assets to internet
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

nestor

Disliked: Staff & service, amenities, property conditions & facilities
The property charges me the use of the pool to my guess, also limited the time to stay there, they charge extra 20,000 pesos saying is for Expedia payment , when I requested extra towels, the employee question me about what happened with the towels they left in am, also he bring it after I complained about he take so long time He told me “first He needs clean the pool,” the breakfast was very small and poor quality, Finally I only stay 2 days instead the 4 days as was planned , due this very poor customer service
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Yuly Esned

Liked: Cleanliness, amenities, property conditions & facilities
レセプションの方が公共交通機関を使った経済的な観光地への行き方を丁寧に教えてくれてよかった。ホテルの従業員さんたちが皆さん優しい方たちだった。
Stayed 1 night in Jun 2025
Verified

8/10 Good

RUBEN D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien solo que ese día no había agua fría, pero de resto todo bien
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
No hot water at the bathroom, bees inside the bathroom, no phone line communication between room and the rest of the hotel , extra charge if you wanna a/c in conclusion is soo bad
Stayed 1 night in May 2021
Verified

6/10 Okay

Jorge Alberto

Liked: Cleanliness, staff & service
Muy buen servicio; muy amables. Sin embargo, algo costoso para las instalaciones y lo que ofrecen.
Stayed 1 night in Jun 2019
Verified

8/10 Good

nestor acosta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno
Stayed 1 night in May 2019
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, room comfort
Excelente atencion, muy seguro.
Stayed 15 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condiciones locativas en muy mal estado, camas poco cómodas
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Verified traveler

credit card machine non-functional
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Verified

2/10 Terrible

Todd

Stayed 7 nights in Mar 2023
Verified

8/10 Good

BERNARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Claudia

Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveler

Stayed 7 nights in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019