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Hotel La Esperanza Ciudad Jardin

2.5 star property

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At Hotel La Esperanza Ciudad Jardin, you can look forward to free full breakfast, dry cleaning/laundry services, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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About this property

Hotel La Esperanza Ciudad Jardin

  • Hotel located in Ciudad Jardín
  • Consider a stay at Hotel La Esperanza Ciudad Jardin and take advantage of free full breakfast, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
  • You'll also find perks like:
    • Free self parking
    • 1 meeting room, luggage storage, and smoke-free premises
  • Room features
  • All guestrooms at Hotel La Esperanza Ciudad Jardin have perks such as air conditioning, as well as amenities like free WiFi and safes.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 4000 per person, per night
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel La Esperanza Ciudad Jardin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel La Esperanza Ciudad Jardin?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel La Esperanza Ciudad Jardin?

Check-out is at 1:00 PM.

Where is Hotel La Esperanza Ciudad Jardin located?

Located in Ciudad Jardín, this hotel is within a 10-minute walk of Jardin Plaza Shopping Center, Centro Comercial Aventura Plaza, and Las Velas Shopping Center. Palmas Mall and Lungavita Clinic are also within 15 minutes.

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Reviews

Reviews

7.6

Good

9.4

Cleanliness

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio.

Muy buena atención, muy limpio todo y el personal fue muy atento.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Afuera del Hotel, pero tiene vigilancia y es seguro
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción, bueno, bonito y barato

Mi experiencia fue muy buena, muy buena relación precio, calidad y ubicación. Las habitaciones son tal como se ven en las fotos
Stayed 3 nights in Nov 2021
Verified

2/10 Terrible

Diego Fernando

Stayed 1 night in Feb 2022