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Alta Vista Thermas Resort

3.5 star property
Travelers find a perfect balance between relaxation and adventure at this resort, where lush gardens meet water park excitement for all ages

Choose dates to view prices

Alta Vista Thermas Resort offers a refreshing retreat near Acqua Park diRoma. Guests enjoy a hearty English breakfast and free access to the water park. The property provides WiFi, rejuvenating steam room sessions, and peaceful garden spaces for unwinding after activities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P3,906
P4,101 total
includes taxes & fees
Jun 21 - Jun 22
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About this property

Alta Vista Thermas Resort

  • Family-friendly hotel located in Bairro do Turista
  • Take advantage of free water park access, a coffee shop/cafe, and a garden at Alta Vista Thermas Resort. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
  • Other perks at this hotel include:
    • 5 indoor pools and an outdoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
    • Free self parking
    • A billiards/pool table, a banquet hall, and smoke-free premises
    • Meeting rooms, an elevator, and a TV in the lobby
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 221 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Showers and free toiletries
    • Kitchenettes, microwaves, and stovetops

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7 AM to 11 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Frequently asked questions

Does Alta Vista Thermas Resort have a pool?

Yes, this property has 5 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 7 AM–11 PM.

How much does it cost to stay at Alta Vista Thermas Resort?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Alta Vista Thermas Resort on Jun 21, 2026 start from P3,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alta Vista Thermas Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alta Vista Thermas Resort?

Check-in start time: 2 PM; Check-in end time: 11 AM. Late check-in is available during limited hours.

What time is check-out at Alta Vista Thermas Resort?

Check-out is at 11 AM.

Where is Alta Vista Thermas Resort located?

This family-friendly Caldas Novas hotel is located in Bairro do Turista, within 1 mi (2 km) of sol das caldas, Water Park, and Lagoa Quente de Pirapitinga. Acqua Park diRoma and Japanese Gardens are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

9.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 187 out of 340 reviews
Rating 8 - Good. 98 out of 340 reviews
Rating 6 - Okay. 32 out of 340 reviews
Rating 4 - Poor. 15 out of 340 reviews
Rating 2 - Terrible. 8 out of 340 reviews

Reviews

Verified

10/10 Excellent

Junio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and quiet environment , highly recommend.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Abdelhadi

Liked: Staff & service, property conditions & facilities
I love everything all the stuffs guys are so nice, the kitchen guys they’re so amazing with the food, nice organization, clean area, nice chef and suchef grate food 👏👏👏👏I hope to come back again
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Weesam

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and spacious. Comfy beds. Only missing some pots in order to prepare meals. A larger fridge would also be nice.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Evilasio

Liked: Staff & service, amenities
muito bom, só não gostei da limpeza do quarto não ser diária, do chekout ser muito cedo as 11h e a TV não ser no quarto com TV a cabo, no mais tudo ok
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Quarto, equipe e comodidades.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

ANTONIO SERGIO DA

Liked: Cleanliness, staff & service, amenities
Limpo e confortável
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Pedro Victor

Liked: Cleanliness, staff & service, amenities
Resort muito bom
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, amenities
Primeiro dia, geladeira estragada, sem agua quente.. Quarto com cheiro de mofo... nao tem bola, nao tem rede.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Rayanne

Disliked: Amenities
Chuveiro com problema e água fria, cama dura o hotel não tinha pilow, ducha do banheiro vazando ,piscina fecha muito cedo
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Francisco Roberio

Liked: Staff & service
A infraestrutura é boa, o quarto é Ok, meio mal cuidado e a manutenção não vem se chamar. A recepção é super atenciosa, mas a fila de uma hora para check in e grande desanima. Café da manhã e comida do hotel em geralrecepcionou
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kelly Cristina Caetano Batista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos a piscina, atendimento dos colaboradores são excelentes! Apartamento e enxoval novos! Ceia de Natal maravilhosa, com comidas elaboradas e decoração impecável!
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

SALOMÃO

Liked: Staff & service
Disliked: Cleanliness, amenities
Quarto sujo e banheiros entupidos
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Cleriston Rogério

Liked: Staff & service
Fomos colocados em um quarto no qual havia um problema com o ar condicionado e a TV não funcionava. Pedi no dia que chegamos para que alguém da manutenção fosse ao apartamento em estávamos para resolver o problema. Não fomos atendidos e no outro dia , pedi novamente para que alguém fosse avaliar o problema e resolver. O técnico de manutenção foi e nos disse que o quarto em estávamos hospedados, deveria estar interditado devido o problema com o ar condicionado. Nos mudaram de quarto porém me senti mal com a situação. Os funcionários na sua maioria são cordiais e educados com os hóspedes. Me recordo de hospedar neste mesmo hotel alguns anos atrás e confesso que fiquei triste porque na primeira vez o café da manhã tinha mais variedades, o hotel era melhor cuidado e foi isso que nos fez retornar mas desta vez nossa experiência foi outra.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

daliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O cafe excelente..gostei muito de turno so a Internet nao funcionol.bem..mas era jogo nao conseguimis assistir na tv do quarto..
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Weuber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, a comida então maravilhosa
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Geraldo

Disliked: Cleanliness, staff & service

Custo Benefício

Quarto confortável, utensilios firnecidos em bom estado de conservação e uso. Os funcionários atenciosos e objetivos. A limpeza dessa vez ficou a desejar, destacando os elevadores e áreas comuns sujas. As piscinas são amplas, boa temperatura da água e estacionamento tranquilo. Boa localização e ideal para casais com filhos.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

SALOMÃO

Liked: Staff & service
Disliked: Cleanliness, room comfort
Piscinas boas; quarto bom; banheiro apertado demais. Quatro diárias e nenhuma limpeza no quarto.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Ubajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda vista

Gostei do hotel
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Flavio R

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Nem bom, nem ruim

Muito razoável, nem bom e nem ruim
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento, infraestrutura, limpeza, cafe da manha, tudo muito bom. Unicos pontos regulares sao internet, banheiro dos quartos muito pequenos e a insistencia dos vendedores de cotas da rede de hoteis o tempo todo abordando os hospedes.
Sala com cozinha
Banheiro
Sacada do flat
Quarto do flat
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Apartamento muito bom Atendimento muito bom Piscinas poucas e razoável muito tempo sem limpeza Comida boa de qualidade porem muito pouca opção Um pouco de importunação com vendedores Presenciamos aparentemente um casal fazendo sexo no ofurô(absurdo)
Stayed 2 nights in May 2025
Verified

4/10 Poor

ICARO MAGNO

Disliked: Cleanliness, property conditions & facilities
Por incrível que pareça não tinha sabonete nos banheiros, mesmo solicitando 2 vezes da recepção.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Luciano chiderolli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

3 vez que fico no enjoy alta vista resort caldas novas... recomendo demais....tudo limpinho e organizado e cada bloco de apartamento tem seu elevador que facilita muito ❤️ piscinas quentinhas e ganhamos convite pro lagoa quente 🥵 top
Stayed 3 nights in May 2025
Verified

8/10 Good

FILDES

Liked: Cleanliness, room comfort

Tudo quase perfeito

Estaria quase perfeito se não fossem os travesseiros sem fronhas, apesar de ter solicitado, passei a estadia sem elas e meu sono tranquilo não aconteceu. Há, o interfone estava mudo.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atendimento. Funcionários prestativos. Local bem limpo e organizado
Stayed 5 nights in Jan 2025