Butterwick Hotels

"Very clean, comfortable room, near the shops. The staff was friendly, asked if we needed anything throughout our stay."

"There was cockroaches in the room. Staff said nothing they could do about it. "

"We had no hot water to take a shower. There was fleas in the carpet."

"Rooms were great, spa was great, staff were great"

"Parking was easy and close to most things"

"When we first arrived in our room, we couldn't even open the sliding door to see the pool area (glimpses of it) and the flyscreen was ripped. I went downstairs to Reception and let them know about the damaged doors. The lady was polite and put us into another room. However, the glass door was again in need of repair. We couldn't be bothered going back to reception. The spa was out of action as it was getting repaired. We were looking forward to using that amenity. Lastly, we couldn't get to sleep on the Saturday night due to all of the noise by a group of young adults screaming and carrying on. As we had to leave by 4am the next day for a long travel home, we really were struggling to find anything good with our stay. We had stayed there a few times before but this is the last time we are going back. "

"Nit that good"

"Clean room friendly staff "

"second time staying here. very comfortable bed and staff are lovely. central to shops and easy parking just up the road in council carpark"