Butler Hotels

"I had an issue with my reservation when I arrived, but Denis at the front desk was extremely helpful and professional. He took the time to fix the problem and made sure everything was taken care of. Because of him, my stay turned out great. I really appreciate his help and the excellent customer service. Thank you, Denis!"

"Been here a few times going to the area to visit my daughter who still lives there after I moved for work. It serves the purpose for a decent deal and close to the freeway. Breakfast is good (not great but hot and edible) sauna has always been out of service, gym equipment not exactly usable including water jug was empty and no cups, pool room is indoors but always has an issue with heating the room and the pool. It was freezing to even sit in the room this past weekend and it was close to fifties outside so clearly they had problems heating the room on top of the pool itself. Room are clean but could use some updating, or at least I little deeper cleaning now and then as I find it interesting to find cobwebs in the same spots as I stayed months ago in the same room. Bathroom door has dent/crack, toilet seat was stained/melted? In spots, and shower faucet has issues and you literally have to turn it past what should be the stop to it shutting off again then a little further to actually find a small area on the wheel of it the water comes back on and actually gets warm enough to enjoy the shower. None of this is enough to keep me from coming back. Staff is nice enough. Good deal if you aren’t picky."

"great location. Hotel under renovation. Room was redone, pretty nice, overall hotel condition is average. Bed great, quiet opposite the highway. Lots of food choices nearby. Breakfast average at best."

"It was clean. There was warm water. There was a pool many guest seemed to enjoy with their children."

"Very nice, clean property. Breakfast buffet was great. We appreciated the 24 coffe/tea bar in the lobby. Friendly desk staff. Room and beds were comfortable. Bathroom was clean with the usual amenities. Would stay again. "

" When we got there on Friday, we checked in, and our room lock was pushed open, so anyone could get into the room. At 2:30 am, friday, very loud banging on the door/walls. On Saturday after a cold breakfast, we left for the day. Was expecting our room to get cleaned, because when we checked in, there were crumbs on the carpet. We left at 9:30 am, and returned at 7:30 pm. When we got to our room, there was a do not disturb sign on our door. We didn't place it there...we walked in, and there was a whisky bottle in our trash, NOT OURS!! and the pillows being moved from how we left them. Called the front desk, she came and got the trash, and could only comp us by giving us another room. Not happy with this, due to feeling violated and unsafe. She was leaving a note for manager, who wouldn't be in until Monday. Asked for a refund of one day, and was told no. We ended up driving 5.5 hours home. "

"The room was clean and everyone was very kind! "

"Love the stay great and nice staff…"

"It's definitely an older hotel, but very well kept and the room was pleasant and comfortable. Great for an overnight stay!"