Hotels with Airport Shuttle in Busiiro, Central Region

"Reception staff were very friendly and courteous. Wait staff, although there always many around, paid little attention to customers. Food quality was okay, but key items (like cheese) were sometimes unavailable making many dishes unavailable. Food and drinks were delivered exceedingly slowly. Getting a Coke Zero & burger for dinner was a two hour event. The bedroom and bathroom were very clean, but there were only two bath towels and no hand towels. When I asked for one I was given a washcloth that was not replaced the next day. On my last day a bath mat appeared. Breakfast buffet had many options but little was fresh. A little more attention to detail, especially around food and beverage service would be great."

"Beautiful room beautiful location, the view not thing for me was the bed was very hard."

"Very efficient and warm welcome and very attentive staff. The room and breakfast were excellent. Sadly, the restaurant service on three evenings was terrible. I hosted a graduation dinner on 26th Feb. and my guests had to wait 2 hours (YES, 2 hours) for the starters to arrive. Then the main courses arrived one by one, not all together, and ladies were served last. How is this from a hotel claiming to be at the forefront of hospitality and even running a hospitality school."

"Great value, but the hotel was a bit tired. Room was very basic and we asked to be moved to the front of the hotel to a room with a balcony and they kindly obliged. The second room was much nicer overall. Breakfast was simple, with a small buffet and eggs cooked to order. Location was excellent close to the lake and some good restaurants. Walking distance to the Victoria Mall and public transport. Complimentary airport shuttle is included, just don't forget to request it in advance. "

"The hotel has a nice lakeside setting and the airport shuttle service was convenient and appreciated. However, the property feels older and could benefit from updates and general refreshment. There were also many lake flies during our stay, which made the experience less comfortable. We requested a late checkout and, although the manager offered a reduced rate, we still had to pay $50 for a 3:00 pm departure. Overall, it was an average stay with some positives, but there is room for improvement."

"This is truly a five star hotel in all aspects. "