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The Bay Hotel

4.0 star property
Beachside hotel with indoor pool

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The Bay Hotel in Cape Town's heart offers a peaceful escape with amenities like an on-site grocery store. Guests unwind in the sauna, enjoy meals at Horizons Restaurant, and explore the garden. Previous guests praise the well-maintained property and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym

About the neighborhood

Map
Burntisland Road, Kinghorn, Burntisland, Scotland, KY3 9YE

Getting around

  • Kinghorn Station - 15 min walk
  • Newhaven Station - 36 min drive
  • Edinburgh Airport (EDI) - 27 min drive

About this property

The Bay Hotel

Upscale hotel
Consider a stay at The Bay Hotel and take advantage of a grocery/convenience store, a terrace, and a garden. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Horizons Restaurant, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with a playground and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Meeting rooms, a banquet hall, and newspapers in the lobby
  • A vending machine, tour/ticket assistance, and a billiards/pool table
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All guestrooms at The Bay Hotel boast perks such as air conditioning, as well as amenities like safes and WiFi.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Refrigerators, electric kettles, and daily housekeeping

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Food and drink
Holiday Inn Express Glenrothes by IHG
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  • Parking included
  • Free WiFi
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8.8 out of 10, Excellent, 723 reviews
The price is P2,977
P3,572 total
includes taxes & fees
Nov 30 - Dec 1
Holiday Inn Express Glenrothes by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 8 per day)
  • Available in some public areas: WiFi (GBP 8 per 24-hour period)

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per stay
  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: GBP 8.00 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Bay Burntisland
Bay Hotel Burntisland
The Bay Hotel Hotel
The Bay Hotel Burntisland
The Bay Hotel Hotel Burntisland

Frequently asked questions

Does The Bay Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is The Bay Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Bay Hotel?

Self parking is free at this property.

What time is check-in at The Bay Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at The Bay Hotel?

Check-out is at 11 AM.

Where is The Bay Hotel located?

This Burntisland hotel is on the beach, 5.1 mi (8.3 km) from Silver Sands Beach, and within 12 mi (20 km) of Fife Ice Arena and Forth Road Bridge. Leven Beach and Yellowscott Country Park are also within 16 mi (25 km). Kinghorn Station is 15 minutes by foot.

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The Bay Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 160 out of 339 reviews
Rating 8 - Good. 92 out of 339 reviews
Rating 6 - Okay. 49 out of 339 reviews
Rating 4 - Poor. 21 out of 339 reviews
Rating 2 - Terrible. 17 out of 339 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and lovely views, price to stay very reasonable.
Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and all of the staff were very nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

ERICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent relaxing stay

Excellent relaxing stay staff are so friendly and polite family run hotel makes all the difference beautiful views rooms are very comfortable Excellent food absolutely loved our stay didn't want to leave thank you
Stayed 3 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2023

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Another amazing stay for our first wedding anniversary after getting married here last year. Staff are so friendly, hotel is lovely and food was too Thank you
Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good at the property! Staff courteous friendly and obliging. An excellent location with everything you need for an enjoyable break away from home!Would definitely go back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

Excellent stay, service was impeccable from check in to check out! Food amazing, room clean and comfortable. Their staff are their secret weapon. They are all fantastic with wonderful customer service skills. Already got a further 2 visits booked!
Stayed 1 night in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great little one night stay

The hotel is great and we enjoyed our stay. The bed was ok although my partner found it a little uncomfortable. The facilities at the leisure centre were good but the gym was slightly dated. Food at the Horizons restaurant was excellent and the staff were really friendly. All in all a very nice place to stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class
Stayed 1 night in Oct 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel for its location for a family matter we needed to take care of. On approaching the hotel, the views across the firth were amazing!! The online check in completed a day before meant we had minimal to do at reception, with staff member being really helpful and explained that the swimming pool, gym and games area were included in the price, and xould be used as often as we liked and positively encouraged us to use it. The food served for breakfast and evening meal was fantastic. The choices for the evenings were not overwhelming so it was very easy to select something. The hotel room was very clean, super large bed and very good shower. I was so happy with this choice and would happily stay there again.
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service

Average accommadation

Wi fi very poor. Shower lacking in pressure. All the front facing rooms are for Families. Not as Luxurious as expected for the price paid. Room not serviced although the sign left on door. They had two weddings on so very busy. Best bit was the breakfast which was huge and possibly too much.
Stayed 2 nights in Jul 2023

2/10 Terrible

Yasmin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worst experience at this hotel which resulted in us checked out of the hotel within an hour of checking in. On arrival the hotel staff demanded £100 deposit which was very unusual and I’ve never come across this before. We paid this, but things jus got worse, there was a weird smell in the bedroom, the bed was uncomfortable could feel the springs when laying on it and it. We thought we would go have a look at the pool area, as we was considering relaxing in the pool after our long journey. Walked in to the changing area and it absolutely stank like someone had pooed all over. We decided enough was enough and checked out
Stayed 1 night in Nov 2022

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I drove for 1 Hour from Edinburgh in order to spend some time in a hotel by the ocean. The pictures in the listing had nothing to do with the room I was assigned to. The front desk was extremely unfriendly and accommodating.. I was supposed to have a room with an ocean view, instead, I was assigned a room in the basement next to a venue event room with an obstructed view of a noisy road and a fence. I paid for an upgraded room. I can only imagine if I rented a regular room. In the end, I decided t stay somewhere else and lose my money. Shame on Expedia. I spent hours on the phone with multiple representatives who put me on hold to later disconnect ignoring my complaint.

10/10 Excellent

Jan van den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkeren maar na 6 uur geen probleem
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Liked: Room comfort

See no sea

I paid extra for a sea view. I booked this hotel 8 months before travelling. Once we arrived we were told oh sorry we have had to put you all the way down there out of the way in the small room? We are juat fully booked. Got to the room, which was indeed very separate from the rest of the rooms in the hotel, it was quite small but comfortable but there was no sea view. I was very upset since I had paid extra for that luxury. I felt cheated. The sea view rooms you see when booking the room is not what I got at all.
Stayed 1 night in Jul 2024

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Property conditions & facilities
The room was incredibly small we could barely walk around the bed to get to the bathroom, there was very little room for suitcases as there was only 1 bench for a single suitcase. The ocean view was of the parking lot, the road and then the ocean so their pics on line are very deceiving. Very expensive by Canadian standards. The pool closed by 9pm so we didnt get to use it.
Stayed 1 night in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous all staff were amazing, definitely recommend to my friends
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip

Good place to stay
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good, but the only problem I had is that the staff at the restaurant, made us stand and wait for quite a while, as they cleaned up tables. There were lots of other tables that we could of sat at, but we had to wait and wait. Probably for about 5 minutes, which seemed a long time. The waitress wasn't very nice. But we did notice another head waitress which was very nice to the new staff.
Stayed 2 nights in Jun 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort

So many great things about this hotel

Great hotel in a stunning location with even more stunning views. Lovely pool and breakfast looking over the sea was spectacular. Bathroom was new and rooms nice, but its an older hotel so parts of it were a bit shabby. Great staff, entertainment, pool area were fab!
Breakfast views
The Romans, Vikings and English couldn’t get this far to defat the Scots!
Edinburgh on the other side
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our De-lux room was a bit dark and unwelcoming; it was well appointed and adjacent to residents seaview lounge area. However; top marks to both Expedia & Bay Hotel for their speedy and very reasonable consideration ie refund- due to health issue resulting in early return home.
Stayed 3 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

The Bay stay

Claire at reception was great
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff was awesome and friendly. Helped accomodate a very late check in.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning views, rooms are very well equipped with comfortable beds. Spotless, food was amazing with great friendly attentive staff.
Stayed 1 night in May 2024

10/10 Excellent

Kirsty Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband said the meal we had at high tea was the best food he has ever ate in his life! I would agree the food at dinner and breakfast was exceptional. Staff so friendly and helpful. Only issue was the air conditioner system and the bed wasnt very comfy. Minor though and we had an excellent stay. Cant wait to come back!
Stayed 1 night in May 2024