Burnside Vacation Rentals

"Great location, very close to city centre. Really nice well equipped room. Excellent breakfast choice. Very friendly and helpful staff "

"Clean room, lovely staff, good selection for breakfast and close location to centre."

"Location is amazing. Staff are very friendly and helpful the food is delicious. Beds are really comfortable, would highly recommend and will definitely be back"

"We arrived at 9am, the receptionist searched our booking and confirmed it was a family room for 3 (2 adults and 1 child), we left our bags and agreed to return at 3pm when we could have entry to our room. We returned at 3pm to collect our keys and we were greeted by Tara who was lovely and collected our bags, and headed for the room. When we got there we only had 1 double bed. We tried to call the front desk but didn’t get an answer. So we all went back to reception with our luggage. We were greeted by a different receptionist, we explained that we had not been given a family room and that we had tried to phone down to let the reception know. The receptionist then said ‘well as you can see we are busy’ indicating to the people on the lobby. She then went on to say she would ring housekeeping to bring a put up bed to our room. We waited for a further hour, and still no sign of a bed. This was now 4pm, we had been up for travelling since 2.30am and really wanted to get our 7 year old to nap before our evening plans. I also wanted to shower but didn’t want to do this until housekeeping had been. My wife again went to reception, asked to speak to a manager who then eventually arranged for a bed to be brought to us, which it did. When bumping into the manager the next day, she informed us that the housekeeping team had taken so long as they had run out of linen. Even though the hotel had known at 9am that we had arrived and confirmed we were a family of 3. "

"Room was clean. No water provided. Take your own. "

"Spacious room, clean and good breakfast."

"The breakfast was lovely with plenty of choices and a hot buffet of items. The room was clean but a little warm even with the air conditioning on, was issued a dirty towel but didn’t use it or mention it to staff. Overall a nice hotel in a convenient location for the bus station and city centre. "

"Great location and staff. Rooms clean."

"Beds were uncomfortable. Pillows were too hard. Breakfast was a first - scrambled eggs take it or leave it was the reply from chef !"