Burgerbrug Hotels

"this property has a beautiful location. Staff is unfriendly. completely not trained in hospitality services. I you want to stay in a good location but dont care about minimalistic accomodations, smallest towels ever and unfriendly staff. this is your place. what a pity"

"Bien situé"

"No phone in rooms No service after hours (after 8pm) Nice friendly staff but cannot help many questions or requests"

"Super friendly staff. A great location for exploring the area around Amsterdam. We stayed in the suite which has some great features. We can’t wait to stay here again"

"Beautiful places; nicely located. The front desk staff is very accommodating. Overall, I recommend and hope to be back soon!"

"We enjoyed our stay at the Gapelli boutique Hotel. Location was excellent. The room was quite hot. Would be great if at least one window opened to let fresh breeze in. We stayed in late April. I can only imagine in July August. It would be extremely hot and humid in there. Otherwise really enjoyed our stay."

"Property location is lovely - right near the sea. The sunset was spectacular! The staff were helpful and friendly. Overall a good experience."

"First off, there's no reception desk. Which is fine, and whoever helped us over the phone was super nice and very sweet. The checkin code was not opening on my phone so we had to call the number and she helped us right away. There was not a table on the balcony, only a super loose wooden table jimmy rigged onto the railing. It still worked. Weed buds everywhere in the rocks on our balcony. Seems like people before us had a good time. Or the people before them as well. There wasn't enough of anything in my opinion. No note pad. 2 bags of tea? 2 packs of sugar and 2 packs of creamer but 4 pods of coffee? how does this make sense. Hand soap in the shower? What's that about? The body soap smelled SO good. The fridge was pretty warm but in the morning things were a bit cold. There was no wine/water glasses either. Only plastic ones in the bathroom that we used to make cocktails. We had 4 pillows which was AWESOME!! The view was fantastic from the balcony. If you're gonna stay here definitely splurge the extra money to get the room with the balcony, mostly in summer. Spent all night on the balcony playing cards and looking at the view. "

"Decent for the price however, it wasn’t clean and the WI-FI never worked. I visited the reception twice and called five times informing them of the WI-FI not working. Each time I was ensured it would be checked and fixed, employees never came to the room all week. "