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"very friendly staff and lot of amenities"

"Great location - easy walking distance to most attractions. Room was clean, and good amount of space for 3 adults. Comfortable beds, and good shower pressure. Staff in the hotel were very helpful, and the included breakfast is handy to save on costs. Bern in general is a great central location to use as a base for day trips elsewhere including Zermatt (Matterhorn) and Jungfraujoch."

"Clean and courteous "

"Location, location, location "

"Fantastic luxury hotel. Pool and steam room perfect for children’s hour 16:00-17:00."

"This place was super clean, very centralized to old town bern and the train station that I rarely took the bus. I even walked alone at night and felt safe. it exceeded my expectations and you get a free bus pass. I will definitely be back! "

"Great staff, fun evening atmosphere, terrific breakfast with many options. Location perfect to access public transportation. Comfortable, clean room ideal for a few days stay. Definitely on my of hotels for return visit to Bern. "

"Nice "

"At around 7-8pm the thermostat becomes locked out and cannot be engaged; I am all for being eco-friendly but it should be our choice whether we sleep with the AC on, not the hotel’s choice."