"Long delay more than an hour before our 2 rooms were available for check in. Front desk staff were less than forthcoming with keeping us informed about what was going on, to the point of being somewhat dishonest. Disappointing. I've stayed at xyz several times in recent years. This is the first time I've considered going elsewhere."
"Hotel staff were very courteous, smiling, and helpful. They had great options for Tagalog or American breakfast. Rooms were clean. Highly recommended! "