Buhi Hotels

"Terrible "

"No amenities like soap and shampoo"

"I booked this hotel based on the beautiful photos and glowing descriptions on their website – what a mistake. The reality was a completely different story. The pictures showed clean,very neat room. but what I walked into was outdated, poorly maintained, and honestly felt dirty moldy place. The furniture was scratched and worn, the bed linens looked like they hadn’t been replaced in years, and the bathroom was cramped and had a weird smell.its was a non refundable room but will do my best to...

"Excellent staff , customer service is phenomenal "

"The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort."

"Room was too small"

"The b&b is very convenient to the shops. The staff is helpful and responsive. The one dislike that comes to mind is the bed’s padded sheet which is heavy. A lighter normal sheet would be enough with air cond on."

"Breakfast was great friendly staff"

"dåligt städat,kackelackor på rummet,inget kylskåp "

"Its not in Naga but in Pili Camarines Sur. Information provided to Expedia was false. It is 5.5 km from town proper. Called the hotel to send us location but the reception said she doesn’t have celphone load. Location is very hard to find and isolated with no restaurants or store. Took us 2 hours to find the place and just wasted our time. Staff are not helpful. Supervisor walked out leaving her staff deal with our problem. Cancellation charges was 70% of what we paid for the reservation. Will...

"They were very hospitable to their guest... and all the staff are friendly. The room are clean."