Ayenda Victoria Comfort, in the city center, offers practical amenities for travelers. Guests enjoy free WiFi, an on-site cafe, and laundry facilities. The staff is praised for their helpfulness with tour arrangements and luggage storage.
Reviews
7.47.4 out of 10
Good
Popular amenities
Free WiFi
Air conditioning
Breakfast available
Laundry
Room service
Housekeeping
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Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 9 to October 14:
Dining venue(s)
Laundry facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
Bar/lounge
Children's pool
Dining venue(s)
Fitness facility
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Public bath
Sauna
Hot tub
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately COP 8000 for adults and COP 8000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Is Ayenda Victoria Comfort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Ayenda Victoria Comfort?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Ayenda Victoria Comfort?
Check-out is at noon.
Where is Ayenda Victoria Comfort located?
Situated in Bucaramanga, this hotel is steps from Holy Family Cathedral and Bucaramanga Chamber of Commerce. Antonia Santos Park and Santander Theatre are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything is great for the prize, BUT if you need to work remotely, there are no connectors to charge your laptop in the room. I needed to go to the dinning room to work everyday, which is not ideal if you have meetings.