"We recently stayed at this hotel and unfortunately, the experience was far from satisfactory. Our issues began the moment we arrived; after checking in, we entered our assigned room only to find it hadn't been cleaned. We were forced to take all of our luggage back to reception and wait for them to find us an alternative room.
The room layout was highly impractical; the toilet was separate and extremely cramped, which was a major issue for my 6’7” husband. Additionally, the sofa bed for our son was rock-hard and hadn't been made up when we checked in. To finish the stay, housekeeping knocked at 9:00 am, despite the 12:00 pm check-out time.
Poor attention to detail and very uncomfortable. "