Bruceville-Eddy Hotels

"Ok"

"All staff were extremely friendly!! Facilities were clean"

"Unfortunately the breaker in the room kept going out causing major inconvenience within cooking and using the amenities to cook, the blockout curtains wouldn’t close and the front desk couldn’t help assist with issues"

"Smelled really bad when we entered the room , no coffee refill even after multiple request. Limited breakfast option. Good part is they have an bar inside the hotel."

"Pool freezing hallways and elevator dirty."

"We got scam for over $500. Ruin our vacation. And nobody wants to help us. Get our money back. And now you’re taunting us by asking us how our visit was when my daughter and my wife were removed from the lobby."

"Room was clean and better than expected. Stains on comforter looked like blood… it was at the foot of the bed so I didn’t freak out. Chose this place after calling to confirm indoor heated pool. It was not heated. It was freezing cold. Watched the grossest thing I’ve ever seen. A lady with 5 kids had one poop in her swimsuit and she dipped her in the pool and then scrubbed her swimsuit off with a wet pool towel… into the pool full of people. They also kept bringing glass into pool area. It was so slippery everyone was falling left and right. That was a real bummer. And apparently only 1 elevator works. The other has been down for about 5 years. A few small changes and it would be ideal."

"Rooms were great. Staff very helpful. "

"We had to be moved due to a dead bug under the covers. The new room had broken tiles in the bathroom. Beds were in bad shape."