"We arrived with our two bedroom apartment booking for four adults and when we arrived I to our room there were only three beds. Terrible customer experience. We tried calling reception bus it remained unanswered. We had to waste 45 minutes being placed into a room that could acccomodate our booking for four adults. The receptionist was diabolical and poor customer facing experience. I said there were four adults on our booking and how many beds does she thing we would need and she said three beds "