"We booked three rooms at the resort for a delightful family long weekend getaway. We arrived bright and early at 11 am, and to our pleasant surprise, two of our rooms were already prepared for us. This allowed us to check in early without any additional fees, which was a wonderful start to our stay.
Upon settling in, we encountered a minor inconvenience, but the staff was quick to address it, demonstrating their commitment to guest satisfaction. As a gesture of goodwill, they generously provided us with nine complimentary breakfast vouchers, which turned out to be an excellent perk!
The resort is truly family-oriented, offering a plethora of amenities designed for relaxation and enjoyment. While the adults were able to unwind at various spots around the property, the kids were in their element, playing happily on the expansive playground and splashing around in the two outdoor pools, as well as the indoor pool.
The service throughout our stay was exceptional. The front desk staff was not only friendly but consistently went above and beyond to ensure we had access to fresh towels near the pools and in the sauna areas. Their attentiveness made our experience even more enjoyable.
Additionally, the location of the resort is remarkably convenient, situated right next to bustling shopping areas and a market basket, which made it easy for us to pick up essentials during our stay.
Overall, we had an unforgettable time. We can not wait to visit again soon! Thank YOU!"