Hotels near Bridge Street Carousel

"We booked a room and we were not able to stay as the situation was out of our control and we had a death in the family. I tried contacting the hotel on multiple occasions and tried to cancel 4 weeks prior to our stay. No one ever called me back and never got back to me about a refund. TERRIBLE CUSTOMER SERVICE "

"I would NEVER stay here again and I’m sorry I even trusted the reviews that said the hotel was fine. There was a domestic violence issue outside of my hotel room during our stay that lasted a good 3-4 hours. I called 3 times to complain and the manager of the hotel called the cops on them twice, nothing was done. I was asked to change rooms but I’m not taking my family out and putting everyone in danger to switch rooms when the fighting is happening outside my door. I called for a refund for that stay and the manager said I never complained and there were no issues. RIDICULOUS. Also, the floors were DISGUSTINGLY dirty. STAY AWAY from this hotel. "

"Breakfast was great and staff is amazing. "

"Clean room and properly. Easy check-in and checkout."

"Just wanted to give a shout out to Savannah and another female reception area staff member who helped check us in last night. I wish I knew the other woman’s name, as well. Both were so beyond kind and helped to make our stay just wonderful and memorable. Housekeeping was running behind with having our room ready at the usual check-in time, then when provided with room we had to change to another room that matched what we had booked (was supposed to have a pull out sofa bed and first room offered did not have this) and while this could have been frustrating, these 2 ladies turned it all around with their kindness and excellent customer service. We had a great stay and plan to return the next time we take a trip to Huntsville! The staff by the complimentary breakfast area in the morning were all very sweet, as well!"

" fresh oranges, apples and bananas "

"Clean environment to stay at nice friendly staff Breakfast & amenities good Good surroundings too"

"Great stay for a concert walk to Orion walk to restaurant "

"Outstanding staff and facility. Lication was great for US Soace Center visit. "