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Family Hotel Polsa

3.0 star property
Skiers fuel up with delicious local cuisine at this mountain retreat, then unwind in the soothing spa or continue the fun in the family game room

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Family Hotel Polsa welcomes winter enthusiasts with a free breakfast buffet before hitting the slopes. Enjoy regional specialties at the on-site restaurant and relax in the spa. Kids love the playground and arcade, and everyone enjoys the indoor pool after a day outdoors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 9:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 65
  • New Year's Eve (December 31) Gala Dinner per child: EUR 45 (from 2 to 16 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130.00 per vehicle (one way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Family Hotel Polsa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Family Hotel Polsa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Family Hotel Polsa?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Family Hotel Polsa?

Check-out is at 9:30 AM. Late check-out is available for a fee (subject to availability).

Does Family Hotel Polsa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 130.00 per vehicle applies.

Where is Family Hotel Polsa located?

Conveniently located near the ski slopes, this Brentonico hotel is within 1 mi (2 km) of Lagarina Valley, Brentonico Ski Resort, and Rosa del Sole Ski Lift. Bucaneve-Postemon Ski Lift and Family Adventure Activity Park are also within 3 mi (5 km).

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Reviews

Reviews

7.6

Good

8.8

Cleanliness

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ottimo rapporto qualita prezzo

Hotel rinnovato comodo alle escursioni con tanti servizi. Mini club, mtb (un po datate a dire il vero) a disposizione, lezioni di tennis e nordic, piscina e idromassaggio, vasta scelta di escursioni organizzate e centro di equitazione vicinissimo.
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Consigliato

Buon rapporto qualità /prezzo, ottima organizzazione con guida alpina e perfino lezioni di inglese da una bellissima ragazza americana dello staff, molto accogliente, buon cibo
Verified

6/10 Okay

Mara

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Jesper

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018