2/10 Terrible
Monica
Apr 7, 2024
Disliked: Cleanliness, property conditions & facilities
Arrived and it was dirty, food on the ground, marks on the walls. Clearly the property is not well cared for and corners were cut when maintaining the property. Despite the lack of cleanliness, the price was decent so I cleaned up what I could and we went about our vacation. Then nightfall happened. We experienced excessive screaming, laughter, fights and cussing, door slamming and adults coming in and out of the hot tub well into the early hours of the morning. There is a sign on the hot tub that says food or beverages aren’t allowed in the area and that the hot tub closes at 10 p.m. There was a full on party going on around the hot tub with all of those rules being broken. No one came to shut the hot tub down at 10 p.m. I called the condo manager when it became very late and my children were struggling to sleep well after midnight, and they said it was not their concern and if I wanted it handled I could call the police. I asked them to call the police on my behalf, as I was from another state, didn’t own the property, would be staying near the partiers for the next several days and didn’t want any trouble. I just wanted my young kids to get some sleep. The manager was rude and refused, essentially mocking me.
The next morning I went out to enjoy the hot tub with the kids and the area was trashed. There were alcohol bottles and cans everywhere, paper plates disintegrating in the water, the cover was left off overnight and the hot tub smelled terrible. It wasn’t safe.
Monica
Stayed 3 nights in Mar 2024