2/10 Terrible
Jem
Traveled with family
Apr 20, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment is a microcosm of the macrocosm that is the western world currently. I imagine at one time it was a very nice place ran by people who belonged and had a connection to the community they served. During check in, I was asked to preauthorize a damage deposit. He inserted my card in the machine and was immediately asked for my pin code to process the payment. The owner requested that I tell him my pin which I refused and told him to cancel and tap instead of inserting my card. The sheets were covered in stains, the room was filthy, and the plumbing didn't work properly. When we contacted the front desk to complain, we were told that you just had to 'jiggle the knob' until the shower produced hot water and that later in the day, they would change the sheets (They did not. Instead, the flipped them upside down like we wouldn't notice). In the week that we were there, maid service was provided one single time. I am 40 years old and this is literally the worst motel I have ever stayed at in my life. I will never stay here again!
Jem
Stayed 7 nights in Apr 2024