Is OYO Hotel Branson Victorian Palace pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

Self parking is free at this property.

What time is check-in at OYO Hotel Branson Victorian Palace?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of USD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at OYO Hotel Branson Victorian Palace?

Check-out is at 11 AM. Late check-out is available for USD 25 (subject to availability).

Where is OYO Hotel Branson Victorian Palace located?

Located in Green Mountain, this hotel is within a 15-minute walk of Highway 76 Strip, World's Largest Toy Museum, and Dutton Family Theater. White Water and Mickey Gilley Grand Shanghai Theatre are also within 15 minutes.

OYO Hotel Branson Victorian Palace Reviews, Deals & Photos 2025

2/10 Terrible

Verified traveler

Jun 9, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I made my reservation 9 months ago thinking that I had reserved a room for the night. Found out that they rent by the month not by the night. We were so disgusted we said to heck with it and started the long drive home 2 days early. Neither one of us desire to return to Branson, it was that negative of an experience.

Stayed 1 night in Jun 2021

2/10 Terrible

Nancy, Arkansas

Nov 30, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived at this motel only to be told that the motel had gone into foreclosure and our reservations had been cancelled. Luckily we did manage to find another room but after a 5 hour drive this is not what I wanted to hear. Why were we not notified by Expedia. We opted not to prepay but those that did lost their money. Very disappointed in the whole situation

Stayed 4 nights in Nov 2020

2/10 Terrible

Brittiany

Nov 23, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry owner The place is closed!

The place is closed! It's been closed for two weeks. The owner is in foreclosure. Thankfully I hadn't paid yet. A very nice guy who was cleaning the place out told me. I called hotels.com to make sure they didn't charge me.

Stayed 1 night in Nov 2020

2/10 Terrible

Adam

Nov 12, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Hotel Closure

Hotel has been foreclosed on and wasn't notified until when we arrived. They actually had a gas can out front and ripping it up inside.

Stayed 3 nights in Nov 2020

4/10 Poor

Rebecca

Nov 8, 2020

Liked: Staff & service

Disliked: Property conditions & facilities

Feel in lobby due to unseeable humps in carpet

The people that work there were very swt. Although they were working on the hotel it felt like works cared more about it then the owners. Wont stay there again and if disabled please please avoid as much as you possiby can.

Stayed 3 nights in Sep 2020

2/10 Terrible

Latysha

Oct 28, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty and horrible customer service.

Stayed 1 night in Oct 2020

4/10 Poor

lcraig62864, Mount Vernon, Illinois

Oct 27, 2020

Disliked: Cleanliness, property conditions & facilities

The check in area was a trash dump. The first night I had to ask for batteries for the remote. There was a hole rusted out in the sink. I moved the nightstand over to plug in my charger, it looked like stuff had never been cleaned underneath it. We had one channel on the TV the first night. No breakfast or coffee. At check out there was no one there, I called two people, one of which wouldn't even answer the phone. My view outside the window was a huge dumster that was full and had trash piled around it. The people setting up the rooms looked like two homeless people, that was a little scary.

Stayed 2 nights in Oct 2020

6/10 Okay

Olivia

Oct 26, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so great!

This hotel would have had a lower rating but the service was good. Staff was happy and tried their best to get what u needed. The rooms were not at all as described, or even what u see in the pics. They do have the pull out couches. Now for the price I also can’t complain. Carpets were dirty, my fridge had food from a previous guest. House keeping did not clean my room or give me fresh towels.

Stayed 2 nights in Oct 2020

2/10 Terrible

Julie

Oct 26, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ewww

Very unprofessional. Behind the front desk was filthy, stuff all over the floor. They had food all over the front check-in counter and were eating dinner there. Bathroom was dirty. Kinda awful.

Stayed 1 night in Oct 2020

2/10 Terrible

Jason

Oct 26, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

The reviews are true

I didn’t read the reviews before I took my family there. Staff seriously weird, obnoxious and loud. It was loud all night. If you like smoking and sketchy people smoking, this place would be perfect for you. I don’t think they were guests, I think it was just people hanging around smoking. The whole place reeked. Hair in the bathtub, big clumps of it coming up the drain as it took 40 minutes for the water to go down. Chunks of the ceiling had fallen down and as I walked in the hallway I repeatedly found holes in the floor under the carpet. So dirty. I’m sure if I looked around I’d find a dead body. We were to stay multiple nights but I got my family out of there. The internet was good though. I guess if you like to stream Netflix while you cook meth you would like it here.

Stayed 2 nights in Oct 2020

2/10 Terrible

AngelFire, Tulsa

Oct 19, 2020

Disliked: Cleanliness, property conditions & facilities

The hotel was NOTHING as pictured online. Very outdated and unkept inside. There were no towels available. There was an old nasty cigarette sitting on the top of our shower. No hot water. The water from our extra sink in the room just ran into the floor when draining. The carpet was wet throughout our room. The pullout smelled of urine and couldn’t be used, so 3 slept in one of the queen beds. Overall. I was very disappointed.

Stayed 2 nights in Oct 2020

6/10 Okay

Sherry

Oct 19, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Get what you pay for!

The clerks were very friendly and helpful, I was surprised at the condition of the entrance lobby, needed a good cleaning, organizing piles of (junk)miscellaneous items, and vacuuming. No breakfast was served as mentioned in the reservation, confirmation never mentioned. Room had no bar of soap to wash hands or even a trash can. Room was clean and bedding was clean, but outdated. Room smelled like bleach, which did not bother me, but some may have respiratory symptoms from the strong smell. With Covid still going on, I felt somewhat better to know they were sanitizing with something that kills germs. Did not have any bad musty mildew odors and no pest were seen. Room was cool and ac worked well. The exterior appeared clean, It was low to moderate priced from what we have paid before, however I expected there to be atleast a trash can, bar of soap and them to atleast let us know before we checked in there were no breakfast, so we could have made prior arrangements. Then the entrance lobby to be tidy and clean. I suppose you get what you pay for!

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Oct 18, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Cleanliness, security, noisy . where not what i spected from a hotel. That was advertised on a popular booking site. Had to check out after 1 night Out of 3 nights.

Stayed 3 nights in Oct 2020

2/10 Terrible

Ashley

Oct 13, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This place was horrible! The staff was not very professional at all, they were in the halls talking very loudly throughout the night. The room was somewhat clean. Breakfast was not put out when it was supposed to be. We left a night early because when we came back to the room after a long day out, room had not been cleaned, beds were not made, and no clean towels.

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Oct 11, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Would not stay again. Room was nothing like what was pictured. Water did not get very hot. Staff wasn’t very professional. The front desk was a mess with food and things all over the place.

Stayed 1 night in Oct 2020

10/10 Excellent

Helene

Oct 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Quick get away. Nice and clean. I thought the bed was a little too firm for my likings. I’ll be back again

Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Sep 28, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Roaches in the AC unit, the sinks leaked onto the carpet, the door had no dead lock, and the bed was covered in hair

Stayed 5 nights in Sep 2020

2/10 Terrible

Jerry

Sep 21, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one came to work and got the breakfast room open no coffee I will never stay there again

Stayed 2 nights in Sep 2020

2/10 Terrible

Lori

Sep 8, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed bugs no hot water I will never stay here again

The staff was great! But the next day we realized we had zero hot water the entire hotel did not have the owner refuse to answer phone calls according to the staff. Then after this and requesting a refund so we could find a different hotel which is not easy on a holiday weekend in branson the denied it at first until we found bed bugs in our room at which point I lost it and threw a huge fit the manager was more than willing to give me a refund at that point.

Stayed 3 nights in Sep 2020

4/10 Poor

Verified traveler

Sep 8, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Owner needs to stay at his hotel

There was bed bugs, no hot water, if you sat or layed on the edge of the bed you would fall off due to broke down mattress, and mold on the ceiling . The desk staff were friendly and fast.

Stayed 3 nights in Sep 2020

4/10 Poor

Susan, Clarksville, Ar

Sep 7, 2020

Liked: Staff & service

The only good thing about our stay was Stacey the front desk clerk and her sister Leah who were wonderful and very helpful. The rest of the stay was terrible. The first room we were in had a toilet that didn't work correctly. So they accommodated us with another room. There was no hot water the whole time. We kept being told we're working on it. There was a roach that I found on the wall in my room. The internet took a very long time to connect. Definitely would not recommend.

Stayed 3 nights in Sep 2020

4/10 Poor

Dennis

Sep 1, 2020

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

No hot water

I chose this property because they offered a room with a King size bed AND jetted tub. First night there were bugs crawling out of the sink. We were given another room the next day. No bugs were found, however there was no hot water. My wife and I spent all 4 nights without hot water for the jetted tub. I payed a premium price for a hot jetted tub. Only lukewarm water was available the entire time. And Yes we told the front desk about the problem.

Stayed 4 nights in Aug 2020

6/10 Okay

Jess, Missouri

Aug 19, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Our room was dirty looking the walls and carpet had stains all over the place. The sink had some kind of fly coming out of it. The staff seemed nice.

Stayed 2 nights in Aug 2020

2/10 Terrible

Jonathan

Aug 18, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ever stay here!

The property was horrible! The place was disgusting! There were missing ceiling tiles where water leaks caused them to come crashing down! We have photos of this! The room was filthy! One of the beds was laying on a wooden block and fell to the floor when sat on. There was water leaking from the ceiling in different places. Dust all over everything. Our son had an asthma attack. I had To wake your front desk lady up to get bedding as there was none on the bed. She and her pit bull dog were locked out of her room she shut the door with her keys inside. This was by far the worst place I have Ever been! Would never recommend to anyone! We did not stay the night we were forced to leave due to our sons asthma attack no doubt due to the dust, mold, and water leaks! Oh and you had no hot water with several guests complaining of the same issue! This place should be condemned!

Stayed 2 nights in Aug 2020

10/10 Excellent

Rachel

Aug 18, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

The woman at the front desks was very friendly and made sure that we had everything we needed

Stayed 1 night in Aug 2020

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