Brackenridge Hotels

"Checked in very late and no valet (which I prepaid for was available, still waiting for compensation of rate), however the staff was extraordinary and the rooms large and well appointed. "

"This place is a hidden gem! I've never experienced anything like it. I dont want to give too much away because i feel like they don't know what they have. Amazing view of downtown in an apartment type setting. This place isn't like a traditional hotel, it is my favorite place downtown. "

"Had to wait an hour after check-in time to get our room. We walked in and the lobby was full of guests with luggage waiting for their room. I walked up to the desk and they got my last name and told me the rooms weren't ready because they were sold out the night prior due to the Journey concert and rooms were sold out the night I was staying due to the Three Days Grace concert and they can only flip rooms so quickly. Told me to take a seat and it would be 15-20 minutes. An hour later my name was called to get my room. A gentleman before me asked if they could have an extra hour before checkout, free parking, or drink tickets to make up the time and the lady said no we can't do anything for you it is what it is. We got to the room and it was fine/average. The shower wasn't very clean and they only gave us 1 bath towel. The bar was nice in the lobby but overpriced. Only good thing was the convenience to the arena."

"Room was clean. Staff was friendly. There was a very strong smell in the hallways but it never got in our room and didn’t affect our stay. "

"Hotel was very clean and staff was friendly. Great river view and breakfast was very satisfying "

"I didn’t know about the airport shuttle. I guess that was on me, but it certainly wasn’t made obvious. "

"Room had some stains on the sofa and the bathtub had something hard stuck to the bottom (like paint?) I was able to scratch some off with my fingernail but not all of it. Staff was very friendly and location is great. Nice breakfast. Would still stay again. "

"ok"

"Yes the internet was no problem seems fast staff was good I did not use the laundry service I can't say nothing bad about Drury hotels"