Boundary Bay Hotels near Delta

"Super convenient location , just beside president plaza, Yohan centre and cross street from Aberdeen Centre. Nice and welcoming staff, easy check in/out. Elevator is under construction but have one that is still operating along with the one for cleaning staff. Parking can be limited at the front of the hotel if you came back late but there are more parking spaces on the fifth floor at president plaza (signage only says more parking at blue zone but didn’t indicate where), so it will be much helpful to include the location. Our room is facing parking lot, never noticed there is river view on the opposite side of the hotel, so worth asking for next time. One of the mattress had long crease and it was replaced after notifying the front desk. Queen bed seems small, more like a double. They removed the complimentary bottle of water from any reservations and there is NO filtered hot/cold water machine. No breakfast and $26/day for parking. "

"Hotels.com and the Radisson Blu should be ashamed. I tried to cancel this reservation because I was in accident and would not be able to use the room. I was directed to Radisson and after 20 minutes of AI which could not understand to cancel the request, i sat on the hold for 40 minutes waiting for an individual only be told by ai that they had a case number and would get back to me then hung up. The day of my stay they just charged the room to my account. Neither Hotels.com or Radisson have a way to speak to a person when their AI can’t understand what is happening. There is too much focus on the transaction and not enough interest in the guest. In this case they basically took advantage of some else’s misfortune by not having a system in place to handle these situations. Shame on both!"

"Always a good stay at the river rock. Was exceptionally busy. Spring break, so to be expected."

"Good"

"Convenient, clean, nice restaurant, enjoyable sauna and hot tub. Room mostly quiet with exception of water pump that kept my husband up. "

"Clean room and very friendly staff! Airport shuttle is very convenient too and on time."

"Great solution for an unscheduled overnight. With airport shuttle and close proximity to the airport. Made a very weary traveller happy to have somewhere to lay their head before getting back on the plane to get home."

"Clean, comfortable room and was very convenient for a quick airport turnaround. No fan in the washroom though."

"room was clean and staff was helpful. Breakfast room was spacious, lots of food but same menu everyday. Hotel was under renovations to not all amenities available. "