Boukram Hotels

"Friendly, helpful staff. I found the breakfast to be quite limited, as it was the same every morning. In general, I was happy."

"Good staff"

"Great hotel with helpful staff "

"I have the worst experience in my life , this is scammers my reservation He was one queen bed one single bed, and two sofa beds. , they give me small bed have double bed and single bed they put in the bottom supposed to be able , wooden and they put mattress old stink cause me back problems , however, I did complaint I said I want what I paid for they refuse to give me what I paid for , I did contacted local police they said this is civil matter , the wardrobe stink and broken don’t have shower you have only toilet and sink squash together and I put a little pipe as shower you can’t even have a shower is impossible , have a rubbish on the stairs . And they have sharp objects in the wall, ripped my shirt. Very hot inside. I electricity cut off all the time, Without providing us with candles. Or any flighting. Cut off at the night about 7 to 10 times. The residence full of mosquitoes. Outside the window piles of rubbish. In the website he said they have swimming pool. But they don’t have swimming pool at all. They even park the car inside the reception at the night. This area is not safe. This residence. Should be removed from all websites. In my side, I’m seeking legal advice and I will decide with action. I will take , this is a holiday from hell , my kids covered with mosquito bites and they are in shock from electricity cut at the night several times every single night happen , "

"Poor service not as efficient lack of professionalism needs a lot of work to be done "

"It was a good stay in general definitely coming back, the view from the restaurant is very beautiful and the receptionist that works there offered us coffee even though we missed breakfast. Just I would insist on cleanliness "

"This is one of the best hotel in whole Algeria I've been in five star hotel but nothing like this hotel specially staff and management. I will go back without hesitation."