Boucan Hotels

"Everything at this property is spic & span. Top notch, you can rent there without any concerns."

"The hotel staff are nice and the rooftop pool and hot tub are a great bonus. The restaurant has an impressive view but the menu is quite extravagant and extremely limited. Room service only offers the few dishes that are on the main restaurant menu. We felt quite isolated as there are no restaurants, bars etc in walking distance. You really do need to hire a car - but driving there as a tourist is quite scary! Taxis are slow to come and quite expensive. The rooms are very basic but the AC was cold and the wifi worked well (on the lower floors only)."

"There was no wifi for the whole duration of our stay (1 week) and we kept being told that there was a problem with the Internet which was going to be sorted but it never was. I'd rather be told that there is no wifi provided at the property so that I can plan accordingly. Staff at the beach we found to be on the rude side. The property itself is lovely and clean and the beach is really nice."

"Simon Hotel – Great Location, Service Needs Work The Simon Hotel is in a prime location with easy access to several great nearby restaurants—that’s its biggest strength. However, aspects of the rooms could use attention. Some furniture appeared stained, and there was a noticeable musty smell on certain floors and in some rooms. In my case, it was significant enough that I had to change rooms. Dining was a challenge. Restaurant hours are limited and awkward, making it easy to miss both breakfast and dinner. Room service also closes very early—by 10:00 p.m.—which is unusual. On one occasion, I was advised to come downstairs for a simple fruit plate and coffee instead of using room service, which defeats the purpose of paying for that convenience. Overall, an average experience with clear potential, but improvements are needed in room upkeep, service, and dining availability. "

"Room was comfortable temperature"

"There is NO beach at this hotel. There is a small , not very nice beach a short distance away but it is NOT a beach for spending any time. The hotel room had an ocean view but also a view of the port, which is the neighbouring property, and the marina. The pool is very small and the chairs around it are few. As far as value for money goes it doesn't match the price. The gym is minuscule and breakfast is NOT included. We had to pay 17 Euro per person for breakfast AND there are no nearby options. Car rental is a must."

"Clean room , staff was great "

"This experience was and will always be an enjoyable experience to remember. The host tried to speak English for us to help us understand. "

"While the staff were nice and the beaches were great, the property and the sea view queen room was a bit antiquated and the tile floors need some attention especially around the edges and corners. The hall ceilings leaked leaving water puddles; no elevators and no one to assist with carrying luggage to the 3rd floor; no bottled water or bathroom amenities or room service; and no WiFi in the rooms. In fact it was horrible everywhere -we had a hard time completing our flight check in and immigration departure online. The birds were in the bread and eating off tables which lead us to observe bird poop on light fixtures in dining area. The property definitely needs some love and attention. I enjoyed my trip but I wouldn’t return to this establishment. Best-"