Botum Sakor Hotels

"Absolutely stunning hotel in a prime location on longset beach. However what makes this hotel outstanding is its wonderful staff. Everyone from the room attendants to the waiting staff make you feel like a VIP , always with a smile on their face. We had a pool view room with a huge bed which was cleaned daily. We ate 2 nights in the hotel and both meals were delicious and very reasonably priced ( highly recommend having the bbq) If you can get into this hotel, don’t hesitate to book. We will be returning next year. Don’t forget to bring some deet! This is a tropical island so you will get bitten."

"Friendly and helpful staff — they waited for us at the pier with a warm greeting and help us with our luggage during check-in. The location is great, with a beautiful private beach. We arrived around 11 a.m., and the room was not ready yet, but they process the early check-in for us and invited us to relax by the pool until the room was ready."

"Totally relaxing resort. The scene is set when you walk along the beach to the hotel, from the Pagoda Ferry. From then on, no shoes required - flip-flops at most! Food great quality; staff were lovely; great upkeep of the grounds - and that beach and sea water were awesome! Accommodation is fairly functional; but everything you need is there. Good happy-hour between 5 and 7pm. If you need a change of scene, the You&Me beach bar happy hour (one minute walk along the sand) starts at 4.30pm!"

"Very good"

"Overall excellent experience, I have nothing but praise! "

"Good comfort "

"This was a very nice stay, good food, good service, beautiful setting. "

"La Passion doesn’t have Management that show Passion! The staff are trying there best but with no support from management that you never see, they have no chance of turning this property into what it should be. Left at the pier known one to help us with our bags, I had to walk, even though notified of our arrival. It’s 3 star not 4, not enough sunbeds, sunbeds broken, all the cabana beds are broken, not enough beach/pool towels for customers, rubbish left in bins overflowing for our entire 5 day stay, no security so anyone can effectively come in. Breakfast is basic, they cannot cook eggs. There isn’t enough staff so everything is slow. I really want this property to succeed. If management cared for their staff and the property these things could be fixed very quickly. The staff need help from management. I like the rooms, the cleaning team in the rooms do a great job. The staff are all very friendly and nice and doing their best. For the price point I would consider other properties until the management sort out the problems they have been told about time and time again… "

"This was a perfect island get away. The staff was exceptional. The owners were involved. More like a family affair with a wonderful community feel. Over the Holidays they organized games in the restaurant to include everyone (I was solo and never felt left out). I even had a medical issue and the owner and a local pulled me aside and gave me some excellent and very timely information that saved me from some real problems. I extended my stay even longer, which was lucky as they were booked out all the other days."