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"Hotel policy of NOT providing any slippers was although floor appears dirty from shoe wearing staff was the main drawback of staying in this property. Staff attentive but management reluctance to guests request are disturbing "

"Rooms are clean and decent. There is a small pool on rooftop and free laundry machine and dryers for guests"

"All the staff are courteous and show service excellence. The room I stayed was comfortable, clean and had amenities like a drinking water tap. The safe malfunctioned but the staff came quickly to resolve the issue. A simple upgrade that would be welcomed is to have a few USB points since many devices need charging by USB these days."

"Room is comfy! Staff are friendly and location is good "

"Overall this is a good hotel, close to shopping mall very convenient, just some old bath towels need to change."

"There is a 7-11 below the hotel, just 5 mins away, there is 99 supermarket. Drinks there is 1/2 price compared to 7-11. Less than 10 mins walking distance to Concubine lane. Location is good. But there is nothing much to do in that area after 6p.m. "

"Definitely beyond our expectations. It was very good. Even though we just needed a place to sleep for a night and transit to Penang, this hotel amazed us in many ways, very spacious. Staff very friendly."

"The hotel seems to be designed for couple getaways. As a solo business traveler I felt awkward and was given a room right by the check-in counter. The biggest issue I faced was at checkout when 4-5 staff descended on the room to 'check' it and a couple minutes later a young man came out waving the white bed-sheet showing me a blue marker stain! I travel a lot and I don't remember ever taking a marker to bed! They were trying to extract an extorted 'tip' I guess because as soon as I took a serious tone with the man at the desk and mentioned I will recount all this in a review, they started apologizing for the 'confusion.' Also, there was another room next to mine near the entrance lobby and there was a couple staying there. I could hear them talk late into the night, the soundproofing leaves much to be desired."

" In need of refurb"